Leslie Rosas
Waco,TX
Summary
Dedicated Customer Services with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist/ Housekeeping
Microtel Inn&suites By Wyndham
08.2023 - 09.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
Office Clerk
Texas Department Of Criminal Justice
03.2023 - 08.2023
- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
Front Desk Receptionist
Hampton Inn By Hilton
08.2020 - 10.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Education
Customer Service Certificate - Customer Service
Wyndham
Burnet, TX04.2023
Associate In Biblical Studies - Bible Studies
Kiaros Bible College
Woodway, TX09.2006
Diploma - Basics
Robinson High School
Waco, TX05.1996
Skills
- Expense Reporting
- Packaging and Mail Receiving
- Multi-Line Telephone Systems
- Team Collaboration
- Sorting and Labeling
- Filing
Timeline
Front Desk Receptionist/ Housekeeping
Microtel Inn&suites By Wyndham
08.2023 - 09.2023
Office Clerk
Texas Department Of Criminal Justice
03.2023 - 08.2023
Front Desk Receptionist
Hampton Inn By Hilton
08.2020 - 10.2022
Customer Service Certificate - Customer Service
Wyndham
Associate In Biblical Studies - Bible Studies
Kiaros Bible College
Diploma - Basics
Robinson High School
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