Summary
Overview
Work History
Education
Skills
Timeline
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Leslie Ryan

Dell City,TX

Summary

Dedicated and detail-oriented with several years of experience in prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and goal-oriented team player with expertise in scheduling and customer relationship management.

Overview

9
9
years of professional experience

Work History

Special Education Paraprofessional

Dell City ISD
Dell City, TX
01.2021 - 01.2023
  • Participated in meetings with teachers, administrators, counselors, parents and guardians, outside agencies regarding student's progress.
  • Organized instructional materials for use in the classroom setting.
  • Assisted with transitioning from one activity to another throughout the day as needed by the student.
  • Attended professional development sessions related to working with special education populations.
  • Developed lesson plans for small groups or individual students that focused on academic, behavioral, and social goals established in IEPs.
  • Motivated students to achieve academic success while fostering an environment of respect and acceptance.
  • Provided feedback on how well a student is progressing towards meeting their IEP goals.

Logistics Team Member

Chaffhaye
Dell City, TX
03.2016 - 10.2020
  • Coordinated with carriers for timely pickups and deliveries as well as resolving any discrepancies or issues that may arise during transport.
  • Prepared necessary reports on daily activities for management review.
  • Implemented new processes and procedures based on customer feedback or industry standards.
  • Provided customer service support by responding to inquiries regarding shipment statuses or other logistics related issues.
  • Verified accuracy of incoming and outgoing shipments against bills of lading.
  • Assisted in the coordination of shipments, ensuring all documentation was accurate and up to date.
  • Developed relationships with external partners such as carriers, brokers, customers.
  • Organized and maintained records of inventory levels, deliveries, and orders.
  • Tracked shipments utilizing various tracking systems.
  • Maintained communication with suppliers regarding order status and delivery schedules.
  • Reconciled invoices with service requests and inventory verification.
  • Coordinated daily logistics operations, including shipment scheduling and tracking.
  • Coordinated with customs brokers to ensure smooth and compliant international shipments.
  • Monitored and reported on transportation costs, ensuring adherence to budget constraints.

Licensed Optician

Ada Vision Center
Boise, ID
12.2013 - 02.2016
  • Dispensed contact lenses accurately according to doctor's prescriptions.
  • Communicated effectively with customers regarding their specific needs and preferences.
  • Provided accurate measurements and fittings for customer eyeglasses.
  • Compiled patient records using electronic health record software systems.
  • Processed payments and prepared invoices for completed sales transactions.
  • Educated patients about contact lens hygiene practices, including proper insertion and removal techniques.
  • Instructed customers on proper care and maintenance of their eyewear.
  • Maintained inventory of contact lenses, spectacle frames, sunglasses, and accessories.
  • Scheduled appointments for eye examinations with optometrists or ophthalmologists.
  • Assisted customers in selecting the most suitable eyewear based on individual lifestyle needs.
  • Repaired broken frames or replaced damaged lenses as necessary.
  • Evaluated customer vision needs to select appropriate lenses and frames.
  • Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses.
  • Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
  • Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
  • Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
  • Submitted patient insurance forms and managed simple bookkeeping.

Education

High School Diploma -

Floyd Kellam High School
Virginia Beach, VA
06-1978

Skills

  • Teacher Assistance
  • Behavioral plan management
  • Lesson Plan Implementation
  • Classwork oversight
  • IEP goals
  • Progress Monitoring
  • IEP compliance
  • Verbal and written communication
  • Seizure Management
  • Data Collection
  • Interdisciplinary Collaboration
  • Life Skills Development
  • Student Supervision
  • Transportation Planning
  • Route Optimization
  • Transportation Management
  • Driver Scheduling
  • Problem-Solving
  • OSHA Compliance
  • Reports Generation
  • Insurance Verification
  • Insurance Billing
  • Customer Service
  • Prescription Interpretation
  • Attention to Detail
  • Professional Demeanor
  • Analytical Thinking
  • Adaptability
  • Team building
  • Time management abilities

Timeline

Special Education Paraprofessional

Dell City ISD
01.2021 - 01.2023

Logistics Team Member

Chaffhaye
03.2016 - 10.2020

Licensed Optician

Ada Vision Center
12.2013 - 02.2016

High School Diploma -

Floyd Kellam High School

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Leslie Ryan