Leslie Sanchez

• Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
• Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
• Liaised with patients and addressed inquiries & appointment requests
• Sanitized, restocked, and organized exam rooms and medical

equipment

• Completed EKGs and other tests based on patient presentation in office.
• Completed flu shots perfectly
• Ear Irrigations
• Accurately assessing and documenting vital signs

• Learned and adapted quickly to new technology and software applications emr
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Scheduled appointments, registered patients, and reminder calls
• Verified patient insurance coverage and collected required co-payments.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.

• Handled complex customer inquiries and resolved issues promptly, minimizing negative impact on store reputation.
• Maintained store appearance by organizing displays and promotional materials according to corporate guidelines for visual merchandising excellence.
• Managed efficient cash register operations.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.