Leslie Soule
Chicago,IL
Summary
A dependable, hardworking individual with an excellent work record. A successful team player, who is always seeking to acquire new skills.
Overview
5
5
years of professional experience
Work History
Customer Experience Manager
Five Below
04.2018 - 10.2022
- Assess customer's needs and provide assistance and information about the merchandise.
- Conduct promo updates/markdowns/ when inquired by changing signage and also moving new product following visual and store guidelines for accurate floor presentations
- Courteously welcome customers to the store and provide fast and efficient assistance with their inquiries. If the product was not found at the store, I took the initiative to locate items at nearby stores in the area.
- Maintain in-stock supply and merchandise products on the sales floor.
- Encourage and demonstrate upselling and suggestive selling on the sales floor.
- Followed visual guidelines, floor movements directed from corporate and visual coordinators
- Handle deposits and money orders at the end of the night.
- Assist in training and hiring associates
Cashier & Cook
NAC
01.2020 - 10.2020
- Adjusted preparation and ingredients to accommodate dietary restrictions and allergies
- Preformed prep work such as cutting and peeling
- Maintained cleanliness of work areas and verified all sanitation and safety requirements were met.
- Prepared work areas, restocked service stations, prepared and served food and drinks.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
Cashier & Cook
SSP America
02.2019 - 10.2019
- Inspected Facility Cleanliness and Organization
- Remained positive, respectful, and friendly when resolving any conflict that a guest came across
- Delivered outstanding customer service when serving food and drinks to guest
- Completed all side work after completion of dining service
- Ensured all meals served to the guest met quality standards
Education
High School - undefined
Victoria Soto High School
Chicago, IL01.2018
Skills
- Effective communication
- Complex Problem-solving
- Recruiting and interviewing
- Team leadership
Languages
Spanish
Native or Bilingual
Timeline
Cashier & Cook
NAC
01.2020 - 10.2020
Cashier & Cook
SSP America
02.2019 - 10.2019
Customer Experience Manager
Five Below
04.2018 - 10.2022
High School - undefined
Victoria Soto High School