Leslie Steiner
Boston,MA
Summary
Team-oriented and customer-centered Server with passion for food service industry. Works well with others and enjoys creating good relationships with customers.
Overview
2
2
years of professional experience
Work History
Banquet Server
Glen Erin Golf Club
Janesville , WI
06.2022 - 08.2024
- Replenished buffet lines with fresh foods as needed.
- Resolved guest complaints to maintain complete customer satisfaction.
- Replenished beverages throughout meal service as needed.
- Provided refills on drinks as requested by customers.
- Adhered to sanitation and safety policies, protecting establishment, and patrons.
- Served beverages and appetizers to guests in an efficient manner.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Assisted with closing duties such as restocking supplies, wiping down surfaces.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
- Transported dirty dishes from dining areas to kitchen for cleaning after each course was finished.
- Cleaned and sterilized dinnerware, equipment and facilities to maintain hygienic environment.
- Set up stations for serving meals according to established guidelines.
- Used clear communication to relay food and drink orders to kitchen staff.
- Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
Education
Bachelor of Science - Criminal Justice
Suffolk University
Boston, MA12-2025
High School Diploma -
South Elgin High School
South Elgin, IL05-2021
Skills
- Banquet preparation
- Post-event breakdown
- Event setup
- Food handling
- Stress management
- Clear communication
- Team collaboration
- Food service
- Customer service
- Multitasking and organization
- Running orders
Affiliations
- Student Athlete, 4 year athlete at the collegiate level.
- Has played Ice Hockey since the age of 3.
- Enjoys the outdoors.
References
References available upon request.
Accomplishments
- Captain of the Women’s Ice Hockey Team.
- Well rounded Student Athlete, making Dean’s list throughout college years.
Timeline
Banquet Server
Glen Erin Golf Club
06.2022 - 08.2024
Bachelor of Science - Criminal Justice
Suffolk University
High School Diploma -
South Elgin High School