Leslie Subia
Miami Lakes,FL
Summary
Accomplished Small Business Banker with a proven track record at Wells Fargo, enhancing customer relationships and exceeding sales goals. Expert in banking regulations and cash management, coupled with exceptional relationship-building skills. Fluent in Spanish, adept at tailoring banking solutions to meet customer needs, achieving a significant increase in customer satisfaction.
Overview
25
25
years of professional experience
Work History
Small Business Banker
Wells Fargo
Doral, FL
11.2014 - Current
- Consulted with small business customers to determine needs and means and propose personalized banking solutions.
- Leveraged customer service and sales abilities to consistently meet performance goals.
- Enhanced relationships by providing excellent service to small business customers.
- Prepared official checks for customer and internal bank needs.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Identified transaction errors when debits and credits did not balance.
Business Specialist
Chase Bank
Miami, FL
10.2004 - 11.2014
- Spoke with business customers and presented payment card offerings to help businesses streamline expense management and improve cash flow.
- Worked with new and existing customers to build excellent rapport.
- Consulted with business customers and presented payment card solutions to help businesses streamline expense management and optimize cash flow.
Teller
HSBC Bank
Yonkers, NY
06.2000 - 12.2003
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Adhered strictly to all security procedures related to handling money at the teller window.
- Balanced cash drawers on a daily basis.
- Handled large volumes of currency quickly and accurately with minimal errors.
Education
Bachelor of Science - Psychology
Mercy College
Dobbs Ferry, NY06-2003
Skills
- Relationship management
- Banking regulations
- Cash handling and management
- Exceptional customer service
- Bilingual in Spanish
- Safe and vault operation
Timeline
Small Business Banker
Wells Fargo
11.2014 - Current
Business Specialist
Chase Bank
10.2004 - 11.2014
Teller
HSBC Bank
06.2000 - 12.2003
Bachelor of Science - Psychology
Mercy College
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