Leslie Tosh
Columbia,TN
Overview
8
8
years of professional experience
Work History
Crew Member
Hardees
Columbia, TN
01.2025 - Current
- Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
- Efficiently operated cash register, accurately handling transactions and providing correct change to customers
- Maintained cleanliness of dining area, ensuring tables were promptly cleared and sanitized for the next customer
- Prepared food items according to established recipes and portion sizes, maintaining high quality standards
- Assisted in inventory management by monitoring stock levels and notifying supervisor when supplies needed replenishment
- Followed all safety protocols and procedures to maintain a safe working environment for both staff and customers
- Demonstrated strong communication skills by effectively conveying information about menu items to customers
- Proactively addressed customer concerns or complaints, resolving issues promptly to ensure customer satisfaction
- Contributed to a positive work environment by fostering teamwork among crew members through effective collaboration
Peer Mentor Program
Buffalo Valley inc
Hohenwald, TN
05.2024 - 11.2024
- Facilitated weekly group meetings to foster a sense of community among mentees and encourage peer-to-peer learning
- Offered advice on course selection, study strategies, time management techniques, and campus resources
- Assisted mentees in setting goals and creating action plans to achieve academic success
- Monitored the progress of mentees' goals and provided ongoing feedback and encouragement
- Collaborated with faculty advisors to ensure alignment between mentorship activities and students' academic objectives
- Served as a role model by demonstrating professionalism, integrity, empathy, and respect towards all mentees
- Actively listened to mentees' concerns or issues they were facing academically or personally
- Connected mentees with appropriate campus resources such as tutoring services or counseling centers when needed
- Promoted inclusivity within the mentorship program by fostering an environment that celebrates diversity in backgrounds and experiences
- Participated in regular training sessions to enhance mentoring skills and stay updated on university policies or procedures
- Contributed ideas for program improvement based on feedback from both mentors and mentees
Customer Service Representative
Highland Corporation
Columbia, TN
06.2017 - 07.2017
- I work well in a fast pace environment. Within a month or two of starting a job in normally promoted to a management position.
- I love working with customers.
Education
Some High School - undefined
Skills
- Technical Support
- Live Chat
- Employee Orientation
- Pricing
- Meeting Facilitation
- Typing
- Cleaning Experience
- Cash handling
- Cashiering
- POS
- Retail Sales
- Food Preparation
- Customer Service
- Mentoring
Education - Highest Level
Some High School
Personal Information
- Visa Status: Authorized to work in the US for any employer
- Work Permit: Authorized to work in the US for any employer
Timeline
Crew Member
Hardees
01.2025 - Current
Peer Mentor Program
Buffalo Valley inc
05.2024 - 11.2024
Customer Service Representative
Highland Corporation
06.2017 - 07.2017