Overview
Work History
Education
Skills
Education - Highest Level
Personal Information
Timeline
Generic

Leslie Tosh

Columbia,TN

Overview

8
8
years of professional experience

Work History

Crew Member

Hardees
Columbia, TN
01.2025 - Current
  • Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
  • Efficiently operated cash register, accurately handling transactions and providing correct change to customers
  • Maintained cleanliness of dining area, ensuring tables were promptly cleared and sanitized for the next customer
  • Prepared food items according to established recipes and portion sizes, maintaining high quality standards
  • Assisted in inventory management by monitoring stock levels and notifying supervisor when supplies needed replenishment
  • Followed all safety protocols and procedures to maintain a safe working environment for both staff and customers
  • Demonstrated strong communication skills by effectively conveying information about menu items to customers
  • Proactively addressed customer concerns or complaints, resolving issues promptly to ensure customer satisfaction
  • Contributed to a positive work environment by fostering teamwork among crew members through effective collaboration

Peer Mentor Program

Buffalo Valley inc
Hohenwald, TN
05.2024 - 11.2024
  • Facilitated weekly group meetings to foster a sense of community among mentees and encourage peer-to-peer learning
  • Offered advice on course selection, study strategies, time management techniques, and campus resources
  • Assisted mentees in setting goals and creating action plans to achieve academic success
  • Monitored the progress of mentees' goals and provided ongoing feedback and encouragement
  • Collaborated with faculty advisors to ensure alignment between mentorship activities and students' academic objectives
  • Served as a role model by demonstrating professionalism, integrity, empathy, and respect towards all mentees
  • Actively listened to mentees' concerns or issues they were facing academically or personally
  • Connected mentees with appropriate campus resources such as tutoring services or counseling centers when needed
  • Promoted inclusivity within the mentorship program by fostering an environment that celebrates diversity in backgrounds and experiences
  • Participated in regular training sessions to enhance mentoring skills and stay updated on university policies or procedures
  • Contributed ideas for program improvement based on feedback from both mentors and mentees

Customer Service Representative

Highland Corporation
Columbia, TN
06.2017 - 07.2017
  • I work well in a fast pace environment. Within a month or two of starting a job in normally promoted to a management position.
  • I love working with customers.

Education

Some High School - undefined

Skills

  • Technical Support
  • Live Chat
  • Employee Orientation
  • Pricing
  • Meeting Facilitation
  • Typing
  • Cleaning Experience
  • Cash handling
  • Cashiering
  • POS
  • Retail Sales
  • Food Preparation
  • Customer Service
  • Mentoring

Education - Highest Level

Some High School

Personal Information

  • Visa Status: Authorized to work in the US for any employer
  • Work Permit: Authorized to work in the US for any employer

Timeline

Crew Member

Hardees
01.2025 - Current

Peer Mentor Program

Buffalo Valley inc
05.2024 - 11.2024

Customer Service Representative

Highland Corporation
06.2017 - 07.2017

Some High School - undefined

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Leslie Tosh