Leslie Vargas-Lopez
Rogers,AR
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environments. Skilled in managing schedules, handling inquiries, and providing top-notch customer service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Receptionist
Designer Barber & Stylist School
07.2025 - Current
- Greeted and assisted clients, ensuring a welcoming atmosphere in the reception area.
- Managed appointment scheduling and maintained organized calendar for staff and clients.
- Handled incoming calls, directing inquiries to appropriate personnel efficiently.
- Confirmed appointments, communicated with clients, and updated client records.
- Provided information about services offered, enhancing client understanding of available options.
- Coordinated communication between stylists and clients to enhance service delivery and client satisfaction.
- Resolved customer problems and complaints, ensuring positive client interactions and retention.
- Processed client payments and maintained accurate records of transactions.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations by managing phone calls, emails, and walk-in clients, improving overall client experience.
- Responded to inquiries from callers seeking information.
Cashier
La Huerta Mexican Grill
03.2024 - 07.2025
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted in training new cashiers on operating procedures and point-of-sale systems.
- Collaborated with team members to streamline checkout processes, reducing wait times during peak hours.
- Established rapport with customers, fostering loyalty and encouraging repeat business.
- Managed inventory levels by restocking supplies and notifying management of shortages.
Education
High School Diploma -
Northside High School
Fort Smith, ARSkills
- Call handling techniques
- Client record management
- Appointment management
- Client check-in process
- Office coordination
- Record updating
- Calendar coordination
- Admin support
- Organization skills
- Time management
- Typing efficiency
- Service-oriented mindset
- Client engagement
- Communication skills
- Service-oriented mindset
Certification
- CET - EKG Technician
Languages
- English
- Spanish
Timeline
Receptionist
Designer Barber & Stylist School
07.2025 - Current
Cashier
La Huerta Mexican Grill
03.2024 - 07.2025
High School Diploma -
Northside High School