Leslie Villa
San Bernardino,CA
Summary
Knowledgeable barista with solid background in creating high-quality beverages and providing exceptional customer service. Consistently recognized for maintaining clean and efficient work environment, contributing to team success. Demonstrated abilities in managing inventory and cash handling.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
01.2022 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Delivered high-quality customer service in a fast-paced environment, engaging with customers to provide personalized beverage recommendations and enhance their experience.
- Skillfully prepared a wide range of coffee and tea beverages, adhering to Starbucks' standards. for quality and presentation.
- Maintained a clean and organized workspace for optimal productivity and safety.
Substitute Teacher
Colton Joint Unified School District
10.2022 - 02.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Communicated. effectively with. school staff,students, and parents to ensure a smooth transition and address any concerns.
American Eagle
Sales Associate
10.2019 - 12.2021
- Delivered outstanding customer service by engaging with customers, understanding their needs, and providing. tailored product recommendations.
- Processed sales transactions accurately and efficiently, handling cash and. credit payments
- assisted in maintaining store visuals standards, including merchandising. displays and ensuring. a clean and organized shopping environment.
- Collaborated with team members to achieve sales goals and promote a positive store atmosphere.
- Stayed informed about current promotions, product knowledge, and brand initiatives to. effectively communicate with customers
Inland Respite
Caregiver
01.2019 - 12.2019
- Developed and implemented engaging activities that promoted physical, emotional, and social development, including arts and crafts, games,and educational exercises.
- Communicated regularly with parents about their childs. progress and behavior,addressing any concerns or needs.
- maintained a clean and organized okay area, ensuring a safe. environment for children to explore and learn.
- Assisted with daily routines.
Education
Bachelor of Arts - Liberal Studies
California State University San Bernardino
San Bernardino, CA05.2022
Skills
- Organized multi-tasker
- Customer-oriented
- Team Management
- Friendly and helpful
- Cash Handling
- Customer service
- Time management
- Teamwork and collaboration
Certification
Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Substitute Teacher
Colton Joint Unified School District
10.2022 - 02.2023
Barista
Starbucks
01.2022 - Current
American Eagle
Sales Associate
10.2019 - 12.2021
Inland Respite
Caregiver
01.2019 - 12.2019
Bachelor of Arts - Liberal Studies
California State University San Bernardino
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