TAYLOR ENCK
Toledo
Summary
Quality-driven Team Trainer dedicated to maximizing team effectiveness. Skilled at learning new information quickly and adapting to changing conditions. Open and clear communicator with disciplined execution. Over four years of customer service experience in a fast-paced, high pressure environment.
Overview
7
7
years of professional experience
Work History
Barista
Scooter’s Coffee
12.2025 - Current
- Prepared and served high-quality coffee beverages following standard recipes.
- Maintained cleanliness and organization of workstations to ensure efficient service.
- Operated espresso machines and brewing equipment to deliver consistent product quality.
- Maintained a clean and organized workspace for optimal productivity and safety.
Shift Lead
The Peach Cobbler Factory
07.2024 - 01.2026
- Supervised daily operations to ensure efficient service and product quality.
- Trained and mentored new staff on customer service standards and operational procedures.
- Implemented process improvements to enhance workflow efficiency during peak hours.
- Enforced health and safety regulations to maintain a safe working environment for staff and customers.
- Trained new employees and delegated daily tasks and responsibilities.
Associate, Live Entertainment
Cedar Fair Entertainment Co.
09.2021 - 01.2023
- Costumed character for the 2021 HalloWeekends season and 2022 summer season
- Learn and perform in cast shows as various characters.
- Live appearances as needed.
Shift Manager
Arby's
05.2019 - 04.2022
- ServSafe certified.
- Responsible for opening and closing duties including day planning and cash handling.
- Set positive example for team members by providing high-quality, efficient service.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Mentored junior employees to improve performance, food safety and customer service.
- Two-time recipient of Employee of the Month Award.
- Team Traine
Teacher Aide
YMCA Childcare
11.2021 - 01.2022
- Helped school age students with their homework.
- Created lesson plans and taught them to the students.
- Watched school aged students and toddlers in ratio.
Education
High School Diploma - undefined
Whitmer High School
Toledo, OHSkills
- Customer-oriented
- Organized multi-tasker
- Expert in Health and Safety Standards
- Complaint resolution
- Cash Handling
- Fast and efficient service worker
- Friendly and outgoing
- Team leadership
Timeline
Barista
Scooter’s Coffee
12.2025 - Current
Shift Lead
The Peach Cobbler Factory
07.2024 - 01.2026
Teacher Aide
YMCA Childcare
11.2021 - 01.2022
Associate, Live Entertainment
Cedar Fair Entertainment Co.
09.2021 - 01.2023
Shift Manager
Arby's
05.2019 - 04.2022
High School Diploma - undefined
Whitmer High School