Leslie Von Wald
Portland,OR
Summary
Dynamic bartender passionate about exceeding customer expectations while maintaining poise and sense of humor.Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
11
11
years of professional experience
Work History
Bartender
Happy Sing Bar
Portland, OR
05.2023 - 05.2025
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Bartender Apprentice/ Server
Red Lobster
Sun City West, AZ
02.2022 - 04.2023
- Demonstrated adaptability by quickly learning new drink recipes and menu offerings upon request from customers or supervisors.
- Assisted Bartender in preparing and serving alcoholic and non-alcoholic drinks based on ingredients provided.
- Effectively handled cash transactions and maintained accurate records of sales throughout shifts.
- Enhanced customer experience by providing friendly and attentive service.
- Maintained a clean and organized bar area, complying with health and safety standards.
Shift Lead/Server
Sheris Resturants and Pies
Beaverton, OR
08.2014 - 12.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Associate Of Arts - Sociology
Portland State University
Portland, OR06.2008
Skills
- Friendly, positive attitude
- Certified OLCC Alcohol service & Food Handling
- Expert in drink preparation
- Exceptional customer service
- Multitasking in fast-paced environment
- Cash handling & payments processing accuracy
- Conflict resolution & handling difficult customers
- Strong team collaboration & communication
- Experience training new bar staff
Timeline
Bartender
Happy Sing Bar
05.2023 - 05.2025
Bartender Apprentice/ Server
Red Lobster
02.2022 - 04.2023
Shift Lead/Server
Sheris Resturants and Pies
08.2014 - 12.2021
Associate Of Arts - Sociology
Portland State University