Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Ericka Hernandez

Calexico,United States

Summary

My name is Ericka Hernandez I am 23 years old, I was born in Salinas California, and I've been living in Calexico California for about 6 years now. Im an organized and motivated employee eager to apply time management and organizational skills in various environments. Im a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Bartender

Buffalo Wild Wings
12.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Server

Buffalo Wild Wings
12.2022 - Current
  • Provided exceptional service to high volume of daily customers
  • Operated POS terminals to input orders, split bills and calculate totals
  • Displayed enthusiasm and knowledge about restaurant's menu and products
  • Answered front desk phones
  • Greeted and assisted customers to foster positive experiences
  • Complied with health and sanitation practices and procedures.

Bartender

Applebees
05.2022 - 02.2023
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer
  • Checked identification of guests to verify age requirements for alcohol purchase.

Server

Applebees
04.2021 - 02.2023
  • Greeted customers, answered questions and recommended specials to increase profits
  • Operated POS terminals to input orders, split bills and calculate totals
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.

Education

Child Development -

Imperial Valley College
Imperial, CA

Dental Assisting -

Mesa College
San Diego

High School Diploma -

Calexico Highschool
Calexico
06.2018

Skills

  • Anticipating guest needs
  • Alcohol ordering
  • Maintaining a clean bar
  • Multilingual in English and Spanish
  • Critical Thinking
  • Active Listening
  • Friendly, Positive Attitude
  • Good Work Ethic
  • Reliable & Trustworthy
  • People Skills
  • Organizational Skills
  • Customer Service
  • Cool Under Pressure
  • Warm and Friendly

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Bartender

Buffalo Wild Wings
12.2022 - Current

Server

Buffalo Wild Wings
12.2022 - Current

Bartender

Applebees
05.2022 - 02.2023

Server

Applebees
04.2021 - 02.2023

Child Development -

Imperial Valley College

Dental Assisting -

Mesa College

High School Diploma -

Calexico Highschool

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Ericka Hernandez