Leslie Ann Center
Roseville,CA
Summary
A rigorous, task-driven professional with substantial experience in customer service across multiple industries, sales, and administration. Adept at leveraging superior communicative and interpersonal skills to interact with diverse individuals and groups at all organizational levels.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Alta One Inc.
07.2020 - Current
- Delivered excellent customer service is extensive and includes prompt responses to client inquiries, efficiency when addressing concerns effectively, and building strong relationships.
- Worked closely with the President managing his schedule, travel and assisting with his correspondence.
- Entered data such as QuickBooks, Excel, Calendar and completed other clerical tasks.
- I have excellent organizational skills, I'm very detail-oriented and I have a lot of experience with administrative tasks. I'm also extremely personable and have strong communication skills.
- Worked with logistic companies comparing freight costs and arranging and, following through on delivery of equipment.
- Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
- Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Volunteered to help with special projects of varying degrees of complexity.
- Answered multi-line phone systems, routing calls, delivering messages to staff, and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Supported executive staff by scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Skilled at working independently and collaboratively in a team environment.
- I have previous experience planning events like company parties, wellness seminars, promotional events, and team lunches. I used to work as a Health Coach so I can handle a variety of events.
Health and Sober Coach
MovingOn Solutions
03.2014 - 07.2020
- Enhanced team performance by developing and implementing effective coaching strategies.
- Boosted player confidence through personalized training sessions and continuous feedback..
- Assisted clients in setting and achieving personal and professional goals.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Developed care plans and agendas for clients based on individual health concerns and advised on specific diet and exercise plans.
- Organized and led seminars and classes for clients providing tips and advice on lifestyle changes and healthy living.
- Taught health education classes, developed training materials, and led seminars for the public, while sharing strategies on Podcasts, Radio, TV, and news media.
Education
No Degree - Addiction Specialist
California State University-East
Concord, CANo Degree - Emotional Intelligence Training For Corporate
Search Inside Yourself Institute
San Francisco, CACertifications - Somatic Hypnotherapy
HCH Institute
Lafayette, CACertifications - Yoga Teacher-200RY/Wellness Coaching
Breathe For Change
Skills
- Customer Service
- Administrative Support
- Customer and client relations
- Strong Problem Solver
- Scheduling and calendar management
- Excel spreadsheets, QuickBooks and Big Commerce
- Appointment Scheduling
- Invoice Processing
- Multi-Line Phone Systems
- Information Confidentially
- Verbal and Written Communication
- Greeted visitors, assessed needs and directed to appropriate personnel
Timeline
Administrative Assistant
Alta One Inc.
07.2020 - Current
Health and Sober Coach
MovingOn Solutions
03.2014 - 07.2020
No Degree - Addiction Specialist
California State University-East
No Degree - Emotional Intelligence Training For Corporate
Search Inside Yourself Institute
Certifications - Somatic Hypnotherapy
HCH Institute
Certifications - Yoga Teacher-200RY/Wellness Coaching
Breathe For Change
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