Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Leslie-Ann Mason

Brooklyn,NY

Summary

Results-driven executive with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.

Overview

34
34
years of professional experience

Work History

Owner/Author

Storytime Readers
Brooklyn, United States
04.2018 - Current
  • Making reading fun through visits to childcare centers, public and private schools, and birthday parties.
  • Promote reading to children online and in the NY tri-state area.
  • Manage bookings and day-to-day business operations.

Author

Self Employed Writer
Brooklyn, NY
09.2017 - Current
  • Create children's books as well as Childcare related books and articles
  • Maintained informative social media to help further storylines and promote future events.

Owner/Executive Director of Operations

The Coconut Grove Childhood Education Center, LLC
Brooklyn, NY
06.2001 - Current
  • Oversee day to day operations of multiple childcare centers.
  • Work closely with teachers and staff, creating learning plans or programs to meet state and federal requirements and parent’s expectations.
  • Interview, hire and train staff, making sure that all background and fingerprint checks have been conducted.
  • Ensure facility is safe and well-stocked. Checking that safety equipment is available and working. Remove hazards.
  • Manage facility’s finances, which includes creating and working within a budget.
  • Market and promote awareness of facility and its services.
  • Meet with parents and teachers to keep parents up-to-date on their child’s development and progress, including discussing ways to address any learning or behavioral issues.
  • Foster positive work culture.
  • Creation of newsletters and promotional materials to provide insightful information to social media and websites to educate parents and the community.
  • Provide classroom teaching duties when needed.

Guest Service Agent

The Waldorf Astoria
New York, NY
05.1998 - 01.2003
  • Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
  • Streamlined check-in process to decrease wait times and increase customer satisfaction.
  • Answered guest inquiries and provided information regarding hotel services and amenities.
  • Recommended hotel services or amenities
  • Investigated guest challenges and sources of dissatisfaction to offer timely resolution.

Education

Bachelor of Arts - Psychology

State University of New York At Oswego
Oswego, NY

High School Diploma -

Boys And Girls High School
Brooklyn, NY

Skills

  • Executive Leadership
  • Employee Motivation and Performance
  • Afterschool Programs
  • Program Monitoring
  • Team Leadership
  • School Administration

Affiliations

Delta Sigma Theta Sorority, Incorporated.

Active Member - Community Board 17

Board Member - National Childcare Owners Association

Timeline

Owner/Author

Storytime Readers
04.2018 - Current

Author

Self Employed Writer
09.2017 - Current

Owner/Executive Director of Operations

The Coconut Grove Childhood Education Center, LLC
06.2001 - Current

Guest Service Agent

The Waldorf Astoria
05.1998 - 01.2003

Bachelor of Arts - Psychology

State University of New York At Oswego

High School Diploma -

Boys And Girls High School

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