Lesly Bautista
Summary
Responsible and proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
4
4
years of professional experience
Work History
Waitress
Lalys Restaurant
03.2020 - 06.2021
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Restaurant Hostess
Ruta Oaxaca
10.2021 - 02.2022
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Cashier
Cannelle Patisserie
06.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
BJ's Wholesale
05.2024 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
No Degree - Criminal Justice
LaGuardia Community College of The City University of New York
Long Island City, NY01.2025
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Order Taking
- POS system operations
Languages
Spanish
Native or Bilingual
Timeline
Cashier
BJ's Wholesale
05.2024 - Current
Cashier
Cannelle Patisserie
06.2022 - 08.2023
Restaurant Hostess
Ruta Oaxaca
10.2021 - 02.2022
Waitress
Lalys Restaurant
03.2020 - 06.2021
No Degree - Criminal Justice
LaGuardia Community College of The City University of New York