Summary
Overview
Work History
Education
Skills
Timeline

Lesly Corral

El Paso,TX

Summary

Dynamic Customer Service Representative with a proven track record at Escoto Brokers, excelling in inventory management and client communication. Skilled in data entry and critical thinking, I ensure operational efficiency and accuracy, consistently enhancing customer satisfaction and streamlining processes. Proficient in Microsoft Excel, I effectively coordinate shipments and manage documentation.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Escoto Brokers
09.2024 - Current

• Managed inbound and outbound inventory in the warehouse, ensuring accuracy and compliance with procedures.
• Maintained direct communication with clients to coordinate shipments and address operational inquiries.
• Prepared and handled outbound documentation based on shipment destination (domestic and international).
• Scheduled appointments and coordinated deliveries by tracking purchase order (PO) numbers.
• Monitored and responded to calls and emails to ensure smooth operational flow.

Inventory Scanner

Wiwynn International Corporation
04.2023 - 06.2023
  • Scanned previously used parts to register them in the system and generate new serial numbers
  • Handled small, medium, and large components, ensuring each was properly labeled
  • Routed parts to different departments, including the laboratory, for functional testing
  • Verified that parts were operational before shipment to Ciudad Juárez and other U.S. locations
  • Managed high-volume scanning of pallets containing multiple boxes of materials

Inspector in Quality Assurance and Quality Control

Sumitomo Electric Wiring Systems, Inc,
10.2022 - 03.2023
  • Inspected car wiring harnesses to ensure quality and completeness
  • Verified multiple control points to detect missing or incorrect components
  • Applied tape, clips, and identification marks when required
  • Organized finished harnesses into large containers for shipment
  • Reviewed over 3,000 harnesses per day, including long, short, heavy, and light models
  • Worked with components received from different regions of Mexico, including Sinaloa

Production Worker

Gamer Logistics
07.2022 - 09.2022
  • Assembled cardboard into uniform boxes and packed them into larger shipping containers for distribution.
  • Ensured correct color-coded boxes were used based on the parts inside.
  • Prepared and shipped completed orders to Ciudad Juárez, Mexico.

Education

High School Diploma -

Socorro High School , El Paso, TX
  • Completed AP course

Skills

  • Customer service
  • Active listening
  • Data entry
  • Critical thinking
  • Computer proficiency
  • Microsoft Excel
  • Microsoft outlook
  • Scheduling
  • Microsoft PowerPoint
  • Data collection

Timeline

Customer Service Representative - Escoto Brokers
09.2024 - Current
Inventory Scanner - Wiwynn International Corporation
04.2023 - 06.2023
Inspector in Quality Assurance and Quality Control - Sumitomo Electric Wiring Systems, Inc,
10.2022 - 03.2023
Production Worker - Gamer Logistics
07.2022 - 09.2022
Socorro High School - High School Diploma,
Lesly Corral