Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lesly Figueroa Lopez

Summary

Proven track record in enhancing customer satisfaction and loyalty at Del Taco through exceptional multitasking and team collaboration. Skilled in food preparation and workplace safety, I excel in high-pressure environments, reducing waste, and mentoring new staff. My energy and enthusiasm foster a positive and efficient service atmosphere, driving sales and ensuring quality standards. Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature, and proactive approach to solving problems and managing conflict.

Overview

5
5
years of professional experience

Work History

Fast Food Crew Trainer

Del Taco
01.2024 - Current
  • Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.
  • Ensured food quality and safety through strict adherence to company guidelines and sanitation protocols.
  • Collaborated with team members to complete tasks quickly during peak hours, minimizing wait times for customers.
  • Maintained a clean dining area for guests, ensuring a positive experience with every visit.
  • Improved customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Assisted management in resolving customer complaints, resulting in increased loyalty and repeat business.
  • Boosted sales by upselling menu items, suggesting popular choices, and promoting limited-time offers.
  • Reduced waste and costs by efficiently managing inventory levels and monitoring food expiration dates.
  • Contributed to the development of new employees through comprehensive onboarding processes, including hands-on training and mentoring.
  • Trained and mentored 3 new personnel hired to fulfill various roles.

Childcare Provider

Daniel Cortez
02.2020 - 01.2024
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Facilitated learning through age appropriate play.
  • Introduced children to educational games and activities to boost learning.
  • Provided emotional support and guidance to children during difficult times.

Education

High School Diploma -

Edgenuity
Scottsdale, AZ
07.2020

Skills

  • Order Accuracy
  • Workplace Safety
  • Task Delegation
  • Cleanliness standards
  • Food Preparation
  • Energy and enthusiasm
  • Bilingual

Timeline

Fast Food Crew Trainer

Del Taco
01.2024 - Current

Childcare Provider

Daniel Cortez
02.2020 - 01.2024

High School Diploma -

Edgenuity
Lesly Figueroa Lopez