Lesly Minas

Compassionate and patient professional with experience in caregiving, team leadership, and customer service. A strong listener who leads with empathy, understanding, and a supportive approach, with the ability to guide individuals through processes step by step while making them feel heard, respected, and confident. Skilled in clear communication, problem-solving, and building trusting relationships with people from diverse backgrounds. Bilingual in Spanish and English, committed to providing dependable support, fostering positive experiences, and helping others feel comfortable and understood.

West Hills Hospital, Junior Volunteer, West Hills, CA, 2015-2016. Running errands throughout hospital such as discharging patients using a wheelchair, delivering food trays, transporting specimens to laboratory, welcoming and guiding visitors at the lobby desk, answering phone calls, and organizing the volunteer's annual banquet. This is my favorite volunteer experience because of the opportunity to be in the presence of a staff that works to save lives. I have a first-hand experience at their time at work and am inspired by their resilience every day.