Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Lesmi Chavez

Houston,TX

Summary

Dynamic and results-driven professional with a proven track record at Walmart, excelling in warehouse safety and efficient work pace. Recognized for enhancing productivity through effective communication and teamwork. Skilled in shipping and receiving procedures, with a commitment to quality control and customer service excellence.

Overview

6
6
years of professional experience

Work History

Costumer Service / Cashier

Walmart
03.2023 - 01.2025
  • Promoted positive member relations through providing excellent customer service.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Implemented and developed customer service training processes.
  • Fostered positive dining atmosphere by offering exceptional customer service.
  • Worked with customer service to handle escalated customer issues.

Money Transfer Agent

Ría Money Service
08.2022 - 03.2023
  • Handled sensitive customer information with discretion, maintaining confidentiality at all times.
  • Achieved high levels of accuracy in processing transactions by meticulously following established protocols.
  • Developed strong relationships with clients, fostering trust and confidence in our services.
  • Supported marketing efforts by promoting additional financial products offered by the organization.
  • Managed a high volume of daily transactions without compromising quality or accuracy.

Unloader Associate

Walmart
02.2019 - 03.2021
  • Boosted overall productivity through effective communication with loading dock personnel and truck drivers during the unloading process.
  • Collaborated with team members to complete high-volume unloading projects ahead of schedule.
  • Prioritized workplace safety by actively participating in ongoing training sessions related to proper lifting techniques, equipment handling, and hazard identification within the warehouse setting.
  • Supported warehouse operations with timely completion of additional tasks, such as packing, shipping preparation, or general cleanup when necessary.
  • Enhanced warehouse efficiency by consistently unloading shipments in a timely manner.

Education

Aldine High School
Houston, TX
05.2016

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Customer complaint resolution
  • Cash management
  • Payment processing
  • Merchandise restocking
  • Drawer management
  • Attention to detail
  • Basic math
  • Telephone management

Languages

Spanish
Native or Bilingual
English
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Costumer Service / Cashier

Walmart
03.2023 - 01.2025

Money Transfer Agent

Ría Money Service
08.2022 - 03.2023

Unloader Associate

Walmart
02.2019 - 03.2021

Aldine High School

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Lesmi Chavez