Lessly Leyva
Houston,TX
Summary
I have some experience being a leasing agent at the front desk of an apartment complex, but to a great extent of practice working in customer service over the years. My strive toward business management through college has developed an interest to operate in the sale of properties. I am a dependable employee working in different environments requiring a variety of background experience. I pay strong attention to detail and show high diligence when cooperating in team efforts.
Overview
4
4
years of professional experience
Work History
Leasing Agent
Opal At Barker Cypress
07.2022 - 08.2022
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
Waitress
Bayou City Seafood & Pasta
01.2022 - 04.2022
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Waitress
Denny's
08.2021 - 12.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Cashier
Chick & Butts
07.2021 - 08.2021
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Housekeeper
The Marriott
03.2021 - 05.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Cashier
Hy-Vee
09.2020 - 03.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Softlines Associate
Goodwill
08.2020 - 12.2020
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
Stocking Associate
Walmart
02.2020 - 08.2020
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
Crew Kitchen Staff Member
Braums
07.2018 - 02.2020
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Managed time to juggle multiple tasks simultaneously with ease.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Education
BBA - Business Administration And Management
Texas Southern University
Houston, TX05.2026
BBA - Business Administration
Johnson County Community College
Overland Park, KS05.2021
High School Diploma -
Emporia High School
Emporia, KS05.2020
Skills
- Business Processes and Procedures
- Bilingual
- Corporate Policies and Procedures
- Telephone Etiquette
- Computer Skills
Languages
Spanish
Native or Bilingual
Timeline
Leasing Agent
Opal At Barker Cypress
07.2022 - 08.2022
Waitress
Bayou City Seafood & Pasta
01.2022 - 04.2022
Waitress
Denny's
08.2021 - 12.2021
Cashier
Chick & Butts
07.2021 - 08.2021
Housekeeper
The Marriott
03.2021 - 05.2021
Cashier
Hy-Vee
09.2020 - 03.2021
Softlines Associate
Goodwill
08.2020 - 12.2020
Stocking Associate
Walmart
02.2020 - 08.2020
Crew Kitchen Staff Member
Braums
07.2018 - 02.2020
BBA - Business Administration And Management
Texas Southern University
BBA - Business Administration
Johnson County Community College
High School Diploma -
Emporia High School
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