Lester Arnaud, IV
College Station,TX
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Saint Agatha Career School
06.2024 - 08.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Responded to customer requests for products, services, and company information.
Food Porter
Reginelli's Pizzeria
04.2023 - 08.2023
- Promoted a positive dining atmosphere through friendly interactions with customers while attending to their needs promptly.
- Contributed to positive team dynamics by collaborating effectively with coworkers, leading to improved overall restaurant performance.
- Safeguarded diner health through strict adherence to food safety guidelines when handling perishable items or cleaning surfaces.
Biomedical Intern
Louisiana State University Health Sciences Center
06.2021 - 07.2022
- Improved research efficiency by maintaining and organizing laboratory equipment, ensuring timely completion of experiments.
- Streamlined lab processes for greater efficiency with meticulous organization of samples and data sets.
- Conducted comprehensive statistical analysis on collected data, identifying trends and drawing meaningful conclusions from results.
Education
Bachelor of Science - Kinesiology
Texas A&M University
College Station, TX05.2027
High School Diploma -
St. Augustine High School
New Orleans, LA05.2023
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Patient Care
- HIPAA Compliance
- CPR/BLS
Certification
- CNA - Certified Nurse Assistant (LA)
- June 2024
Timeline
Customer Service Representative
Saint Agatha Career School
06.2024 - 08.2024
Food Porter
Reginelli's Pizzeria
04.2023 - 08.2023
Biomedical Intern
Louisiana State University Health Sciences Center
06.2021 - 07.2022
Bachelor of Science - Kinesiology
Texas A&M University
High School Diploma -
St. Augustine High School
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