Lester Cardenas
Miami,FL
Summary
Results-driven franchise owner with expertise in operations management and brand compliance. Proven ability to streamline processes and enhance customer satisfaction through effective leadership.
Overview
16
16
years of professional experience
Work History
Franchise Owner
Slice Of The Keys
Key Largo, FL
08.2022 - Current
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Developed and implemented marketing strategies to enhance brand visibility and attract new customers.
- Oversaw staff recruitment, training, and performance evaluations to foster a high-performing team.
- Streamlined inventory management processes, reducing waste and improving supply chain efficiency.
Supervisor
Domino's Pizza
Miami, FL
02.2010 - 06.2022
- Supervised daily operations, ensuring team adherence to food safety standards and quality controls.
- Trained and mentored staff in customer service best practices and operational procedures.
- Streamlined inventory management processes, reducing waste and improving order accuracy.
- Coordinated scheduling, optimizing labor resources to meet peak business demands efficiently.
- Implemented training programs that enhanced employee performance and retention rates.
- Conducted regular performance evaluations, providing constructive feedback for continuous improvement.
Education
High School Diploma -
Miami Coral Park Senior High
Miami, FL05.2007
Skills
- Brand compliance
- Franchise relations
- Operations management
- Small business operations
Languages
English
Timeline
Franchise Owner
Slice Of The Keys
08.2022 - Current
Supervisor
Domino's Pizza
02.2010 - 06.2022
High School Diploma -
Miami Coral Park Senior High