Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Lester Villarta

Lester Villarta

Las Pinas City

Summary

Dynamic professional with extensive experience at Teleperformance, specializing in customer support and bilingual communication. Proven ability in proofreading and editing, ensuring high-quality content and customer satisfaction. Tech-savvy with strong proficiency in Microsoft Office, delivering exceptional results in fast-paced environments.

Overview

14
14
years of professional experience

Work History

Customer Service Representative II

Teleperformance former Majorel
Muntinlupa
01.2017 - Current
  • Provided timely support to an average of 50 customers daily, resolving issues efficiently.
  • Answered customer inquiries with accurate information on products and services.
  • Maintained high levels of customer satisfaction through proactive assistance.

Proofreader/Data Analyst

The Blue-Pencil Data Services
Las Pinas City
01.2012 - 01.2017
  • Reviewed copyedited files for adherence to editorial style and conducted quality checks at each page stage.
  • Assessed typescripts and proof setups to identify grammatical, typographical, or compositional errors.
  • Returned marked proofs for correction and verified corrections against original copy.

Education

Some College (No Degree) - Web Development (Tri-Sem)

Dr. Filemon Aguilar Institute of Technology
Las Pinas City
01-2009

Basic/Advance Computer - Vocational

Talon Dos Institute of Technology
Las Pinas City
01-2007

High School Diploma -

Las Pinas National High School
Las Pinas City
01-2005

Skills

  • Proofreading and editing
  • Computer literacy
  • Bilingual communication
  • Customer support
  • Microsoft Office proficiency
  • Typing speed of 40 wpm
  • Tech-savvy adaptability
  • Content moderation expertise

Languages

English
Professional
Filipino
Native/ Bilingual

References

References available upon request.

Timeline

Customer Service Representative II

Teleperformance former Majorel
01.2017 - Current

Proofreader/Data Analyst

The Blue-Pencil Data Services
01.2012 - 01.2017

Some College (No Degree) - Web Development (Tri-Sem)

Dr. Filemon Aguilar Institute of Technology

Basic/Advance Computer - Vocational

Talon Dos Institute of Technology

High School Diploma -

Las Pinas National High School

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