Lester Weber

Worked shop counter.

Worked retail counter.

Answered phones dealing with wholesale and retail customers.

• Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
• Developed strong relationships with suppliers, resulting in better pricing and improved availability of parts.
• Improved forecasting accuracy by monitoring sales trends and adjusting inventory levels accordingly, preventing stock shortages during peak periods.
• Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
• Tracked parts use and charged items to customer accounts for billing.
• Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
• Served customers in-store and by telephone to answer questions and place orders.
• Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
• Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
• Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
• Issued parts to technicians to complete customers' repairs.

Delivered parts

Received parts

Shipped parts