Lesther Fuentes
Cypress
Summary
At Popeyes, as a Team Leader, I excelled in fostering teamwork and collaboration, significantly enhancing team motivation and customer satisfaction. My adeptness in cash handling and complaint resolution, coupled with a talent for people management, led to a noticeable improvement in coworker satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Team Leader
Popeyes
09.2022 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Manage end-of-day store closure and cash handling.
- Make sure everything in the store is in order and making sure all team members are correctly dressed and doing something productive.
- Equipped to perform various tasks such as cashiering, packing, cooking, preparing food, and leading a team.
Education
Associate Degree In Nursing - Health Education
Lone Star College
Houston, TX01.2027
Skills
- Teamwork and collaboration
- Team motivation
- Team supervision
- People management
- Staff training
- Client support
- Cash handling
- Complaint resolution
- Evaluating employee work
- Multitasking
- Multitasking Abilities
- Customer satisfaction
- Coworker satisfaction
- Quick
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Team Leader
Popeyes
09.2022 - Current
Associate Degree In Nursing - Health Education
Lone Star College
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