Dynamic customer service and sales professional with a proven track record at AT&T, excelling in client relationship management and effective negotiation. Recognized for reducing customer churn and enhancing satisfaction through active listening and critical thinking. Adept at training sales teams to exceed performance goals, driving significant business growth. Strong leadership and coaching abilities. Proven track record of driving sales growth and enhancing team performance through effective training and mentorship. Focused on collaboration, adaptability, and achieving results. Skilled in communication, strategic planning, and customer relationship management. Known for reliability and flexibility in dynamic environments.
Two Time Diamond Club Honoree - achieved top 1% new business sales in market nationwide (end of year award)
Run through the Warehouse Honoree - Achieved top 7% new business sales in market nationwide (end of year award)
Vice President Honor Roll Award - Recognized for outstanding attendance and punctuality
Lang's Leaders Award - recognized for willingness of voluntary collaboration, and mentorship of new hire and peers