Le'Tasha Fortson Coats
Jonesboro,GA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Non-Emergency Transportation Driver
Independent Cab LLC
09.2023 - Current
- Completed detailed logs of each trip, ensuring accurate record-keeping for company purposes and regulatory compliance.
- Maintained a clean and organized vehicle, creating a comfortable environment for all passengers.
- Improved route efficiency by utilizing GPS navigation systems and staying up-to-date with traffic updates.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Received recognition for outstanding customer service skills, leading to increased client referrals and repeat business.
Phlebotomist Technician
Anchor lab services
01.2021 - 06.2023
- Labeled blood vials with critical information such as time of collection, date, and patient name.
- Obtained a variety of blood samples through venipuncture using butterfly needles and straight needles.
- Centrifuged blood specimens
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Verified collection orders and communicated discrepancies to nurses.
- Observed patients for unusual reactions or events to take appropriate action under established guidelines.
Phlebotomist
Biolife Plasma Center
11.2021 - 09.2022
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Collected blood samples from many individuals per day, maintaining consistent patient flow.
- Labeled patient samples, double-checking information for accuracy.
Line Cook
Cheesecake Factory
11.2018 - 08.2021
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Cooked multiple orders simultaneously during busy periods.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Adhered to portion controls and presentation specifications.
CSR/Deli
Kroger Co
08.2011 - 12.2020
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
Medical Assistant(externship)
Atlanta Gastroenterology Associates
06.2016 - 07.2016
- Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit.
- Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary.
- Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Education
Phlebotomy Certification - Phlebotomy
Phlebotomy Training Specialist
Atlanta, Georgia07.2021
Tech - Medical Assisting
Sandford-Brown College
Atlanta, GA07.2016
Skills
- Strong Work Ethic
- Reliability and punctuality
- Problem-Solving
- Time Management
- Attention to Detail
- Organizational Skills
- Communication abilities
- Data Entry
Certification
- Certified phlebotomist, Atlanta Phlebotomist Specialist - 7/2021
Timeline
Non-Emergency Transportation Driver
Independent Cab LLC
09.2023 - Current
Phlebotomist
Biolife Plasma Center
11.2021 - 09.2022
Phlebotomist Technician
Anchor lab services
01.2021 - 06.2023
Line Cook
Cheesecake Factory
11.2018 - 08.2021
Medical Assistant(externship)
Atlanta Gastroenterology Associates
06.2016 - 07.2016
CSR/Deli
Kroger Co
08.2011 - 12.2020
Phlebotomy Certification - Phlebotomy
Phlebotomy Training Specialist
Tech - Medical Assisting
Sandford-Brown College
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