Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
1
1
Certificate
Work History
Lot Coordinator
United Recovery
09.2024 - 05.2025
Vehicle Inventory Management
VIN Inspection & Data Entry
Repo Lot Security & Monitoring
Customer & Vendor Communication
Tow Truck Coordination
Lot Organization & Maintenance
Photographing Vehicles for documentation
Safety Compliance & Procedures
Team Collaboration
Non-Emergency Transportation Driver
Independent Cab LLC
09.2023 - 09.2024
Completed detailed logs of each trip, ensuring accurate record-keeping for company purposes and regulatory compliance.
Maintained a clean and organized vehicle, creating a comfortable environment for all passengers.
Improved route efficiency by utilizing GPS navigation systems and staying up-to-date with traffic updates.
Enhanced passenger satisfaction by providing timely and efficient transportation services.
Received recognition for outstanding customer service skills, leading to increased client referrals and repeat business.
Phlebotomist Technician
Anchor lab services
01.2022 - 09.2023
Labeled blood vials with critical information such as time of collection, date, and patient name.
Obtained a variety of blood samples through venipuncture using butterfly needles and straight needles.
Centrifuged blood specimens
Upheld HIPAA compliance through careful management of confidential patient records and lab results.
Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Verified collection orders and communicated discrepancies to nurses.
Observed patients for unusual reactions or events to take appropriate action under established guidelines.
Phlebotomist
Biolife Plasma Center
11.2021 - 09.2022
Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
Collected blood samples from many individuals per day, maintaining consistent patient flow.
Labeled patient samples, double-checking information for accuracy.
CSR/Deli
Kroger Co
08.2011 - 12.2020
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Received new inventory and rotated stock by dates to keep items fresh and usable.
Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
Medical Assistant
Southside Medical Clinic
10.2018 - 08.2020
Obtained client medical history, medication information, symptoms, and allergies.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Prepared lab specimens for diagnostic evaluation.
Administered medications and injections as prescribed.
Medical Assistant(externship)
Atlanta Gastroenterology Associates
06.2016 - 07.2016
Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit.
Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary.
Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Education
Phlebotomy Certification - Phlebotomy
Phlebotomy Training Specialist
Atlanta, Georgia
07.2021
Tech - Medical Assisting
Sandford-Brown College
Atlanta, GA
07.2016
Skills
Strong Work Ethic
Reliability and punctuality
Problem-Solving
Time Management
Attention to Detail
Organizational Skills
Communication abilities
Data Entry
Certification
Certified phlebotomist, Atlanta Phlebotomist Specialist - 7/2021