Letícia Ferrari Luiz
Summary
Enthusiastic about working with students of all backgrounds and socioeconomic levels.
Excels in busy settings.
Driven to work efficiently and accurately to maximize team success.
Learns new processes quickly and contributes in fast-paced environments.
Contributes help where necessary to keep service flowing smoothly.
Motivated and prepared to randle costumer situations.
Overview
5
5
years of professional experience
Work History
School Cafeteria Worker
Provider Group
08.2022 - Current
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Cleaned and sanitized surfaces, tools and equipment.
- Restocked condiments, beverages and utensils per expected use levels.
- Tracked meal purchases and accepted payments at cash register.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Greeted customers and provided menus upon arrival.
Bartender
Beach Tennis Arena
07.2022 - 07.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Obtained cash bank and stocked service bar to prepare for operation.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Assistant Tennis Coach
Person
01.2019 - 07.2022
- Explained and demonstrated basic tennis techniques to team members.
- Expanded professional knowledge and expertise by questioning more experienced coach.
- Taught proper physical conditioning for maximum endurance, health, and safety.
- Challenged athletes by consistently using positive reinforcement and gentle criticism.
- Promoted positive environment for all athletes, which helped to diminish stress and increase enthusiasm.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Developed relationships with clients to provide ongoing support and encouragement.
Education
Bachelor of Science - Exercise Science
Southwest Baptist University
Bolivar, MO05.2025
Skills
- Strong organization skills
- Proficiency in managing multiple tasks concurrently
- Strong verbal and written communication with colleagues and employers
- Comfortable in high-volume environments
- Friendly to customers and recognized by them for these skill
- Eager and reliable individual who thrives in demanding and competitive settings
Accomplishments
- Awarded "ITA Scholar Award" in 2022. Award goes to student athletes who earned an average of 3.5 or higher GPA for the academic year.
- Awarded "Academic weapon" of the tennis in 2022.
- Helped training 2 new staff on correct procedures and performance strategies.
- Helped cafeteria pass every inspection with top marks.
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
School Cafeteria Worker
Provider Group
08.2022 - Current
Bartender
Beach Tennis Arena
07.2022 - 07.2022
Assistant Tennis Coach
Person
01.2019 - 07.2022
Bachelor of Science - Exercise Science
Southwest Baptist University
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