Summary
Overview
Work History
Education
Skills
Certification
Computer Expertise
Timeline
Generic

LETHA DOLPH

Clinton,IA

Summary

Dynamic Administrator with extensive experience, adept at managing $15M budgets and enhancing census profitability. Proven leadership in regulatory compliance and employee retention, driving operational improvements and customer satisfaction. Skilled in financial analysis and contract negotiations, fostering sustainable growth in senior care environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Administrator

The Alverno Senior Community
Clinton, USA
10.2022 - Current

Managed $14 million annual budget, ensuring fiscal responsibility and sustainability

  • Responsible for regulatory federal and state requirements as a skilled nursing facility.
  • Recruitment and retention for the staffing for all departments.
  • Day to day operational of a 114 bed skilled nursing facility and 16 RCF beds.

Administrator

GOOD SAMARITAN SOCIETY
Davenport, USA
03.2020 - 10.2022
  • Managed overall operations of a $15M budget, including expenses, culture building, marketing, census development, recruitment, and retention.
  • Managed complex community of 190 licensed skilled/long term care facility and three senior living sites with occupancy of fifty-six.
  • Oversaw the overall performance of the community.
  • Ensured regulatory compliance with federal and state regulations.
  • Senior living and skilled nursing facility

Associate Executive Director| Associate Director | Human Resource Director

SKYLINE CENTER, INC
Clinton, USA
08.2015 - 08.2019
  • Oversaw compliance operations as Corporate Compliance Officer and Home Health Administrator, implementing essential procedures for effective program management.
  • Procured state and HUD funding for residential group homes and independent living apartments.
  • Established policies and procedures and secured licensing, expanding organizational opportunities.
  • Developed and implemented Human Resource Department, standardizing policies and procedures for
  • Wrote and implemented a Corporate Compliance Program that greatly reduces fraud, waste, and abuse.

Strategically provided the home health department with the ability to utilize the ancillary services (physical therapy and occupational therapy).

  • Received a $75K grant for being able to provide jobs for individuals.
  • Collaborated with the hospital in creating a partnership with them providing internships for seniors with disabilities.
  • Received a VA contract and Medical approval to cover services for that raised the census from 45 to 70 individuals providing services.

Education

Bachelor of Science - Health & Human Services

UNIVERSITY OF BERKLEY
Berkley, California

Associate of Science Degree - Health Care Administration

DES MOINES AREA COMMUNITY COLLEGE
Des Moines, IA

Skills

  • Total Budget Oversight
  • Leadership Development
  • Team Management
  • Regional Leadership
  • Marketing Strategies
  • State / Federal Regulations
  • Operation Management Improvement
  • Senior Community Development
  • Employee Retention
  • HIPPA Official
  • Grant Administration
  • Census Development Leadership
  • Census Profitability
  • Corporate Compliance Development
  • Customer Satisfaction Improvement
  • Financial Analysis
  • Microsoft Office
  • Microsoft Teams
  • Go-To-Meeting
  • Zoom

Certification

  • Licensed Nursing Home Administrator, Iowa, and Illinois
  • Commission on Accreditation Surveyor Certified
  • OSHA 10 Hour Certified
  • Assisted Living Certified

Computer Expertise

  • Microsoft Office
  • Microsoft Teams
  • Go-To-Meeting
  • Zoom
  • WebEx

Timeline

Administrator

The Alverno Senior Community
10.2022 - Current

Administrator

GOOD SAMARITAN SOCIETY
03.2020 - 10.2022

Associate Executive Director| Associate Director | Human Resource Director

SKYLINE CENTER, INC
08.2015 - 08.2019

Bachelor of Science - Health & Human Services

UNIVERSITY OF BERKLEY

Associate of Science Degree - Health Care Administration

DES MOINES AREA COMMUNITY COLLEGE
LETHA DOLPH