Microsoft, EHR
Letha Steen
Memphis,TN
Overview
34
34
years of professional experience
4
4
years of post-secondary education
Work History
Document Processor Specialist
Stat Informatics Solutions
Memphis, TN
2022.03 - 2024.08
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Followed all company policies and procedures to deliver quality work.
- Assisted with document troubleshooting and recovery of corrupt documents and files.
Sanitation Worker
Stat Informatics Solutions
Memphis, TN
2021.01 - 2022.03
- Wearing Personal Protective gear, work in a closed building to clean, sanitize and disinfect any and all areas that are touched or used throughout the week to kill the Covid-19 virus to keep the environment safe
Warehouse Associate - Temporary
Kelly's Temporary Services
Memphis, TN
2020.05 - 2022.01
- Made a variety of different sized boxes for Covid-19 medical kits
- Prepared medical trolley carts per ticket order for the picking department
- Cleaned work area and turned in paperwork
Remote Customer Service Representative
Sitel-Work At Home-US
Nashville, TN
2020.10 - 2021.02
- Answered incoming calls from customers who needed assistance with any credit card discrepancies for account balances, fraud alerts, or links for resetting passwords
Warehouse Associate
Randstad Temporary Service
Memphis, TN
2019.04 - 2020.01
- Made boxes to be used for surgical equipment and built trolley carts per ticket order
- Kept the area clean of scraps
Customer Service Manager
Styles by Josephines
Memphis, TN
1990.06 - 2015.09
- Answered all incoming calls from clients and placed outgoing calls to ensure customer satisfaction
- Scheduled appointments for all stylists and trained them on customer service protocol for the business
Summary
Document Processing Specialist developing and implementing document control and management strategies. Stores documents correctly for easy employee access. Excellent communication and organizational skills, with proficiency in standard office software and attention to detail.
Education
Associate of Arts - Administrative Professional Medical Technology
Southwest Tennessee Community College
Memphis, TN 2025.01 - 2025.09
No Degree - Medical Assistant
Vatterott Career College
Memphis, TN 2016.09 - 2018.02
High School Diploma -
Whitehaven High School
Memphis, TN 1983.08 - 1985.05
Skills
- Document classification
- Confidentiality
- Document review
- File conversion
Timeline
Associate of Arts - Administrative Professional Medical Technology
Southwest Tennessee Community College
2025.01 - 2025.09
Document Processor Specialist
Stat Informatics Solutions
2022.03 - 2024.08
Sanitation Worker
Stat Informatics Solutions
2021.01 - 2022.03
Remote Customer Service Representative
Sitel-Work At Home-US
2020.10 - 2021.02
Warehouse Associate - Temporary
Kelly's Temporary Services
2020.05 - 2022.01
Warehouse Associate
Randstad Temporary Service
2019.04 - 2020.01
No Degree - Medical Assistant
Vatterott Career College
2016.09 - 2018.02
Customer Service Manager
Styles by Josephines
1990.06 - 2015.09
High School Diploma -
Whitehaven High School
1983.08 - 1985.05
Work Preference
Work Type
Part TimeFull TimeLocation Preference
RemoteImportant To Me
Career advancementWork-life balancePaid time offHealthcare benefitsWork from home optionPaid sick leaveStock Options / Equity / Profit Sharing4-day work week401k matchWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
Languages
English
Native language
Interests
Reading, Content Writing, Art, Gardening and Fashion