Le Thuy Nguyen
Houston,TX
Summary
Dynamic professional with extensive experience in office administration and patient relations, notably as Office Manager at Hai H. Nguyen, DDS, MS, PA. Proven track record in optimizing operations and enhancing patient communication. Skilled in insurance billing and staff management, demonstrating a strong work ethic and effective multitasking abilities.
Overview
24
24
years of professional experience
Work History
Periodontist Office Mananger
Hai H. Nguyen, DDS, MS, PA
Houston, TX
12.2009 - Current
- Supervised daily office operations and staff scheduling to optimize patient flow.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Coordinated patients communications, ensuring timely follow-ups and appointment reminders.
- Implemented electronic health record systems to enhance data accuracy and accessibility.
Owner/Operator
Tropical Fish
Houston, TX
12.2005 - 12.2009
- Managed daily operations, ensuring optimal customer service and satisfaction.
- Developed inventory management strategies to maintain stock levels and minimize waste.
- Trained staff on fish care, tank maintenance, and customer interaction best practices.
- Oversaw financial management, including budgeting, pricing strategies, and expense tracking.
General Manager
Chevron
Houston, TX
12.2001 - 12.2005
- Managed daily operations, ensuring compliance with safety and health regulations.
- Oversaw inventory management, reducing waste through efficient stock control processes.
- Analyzed financial reports to optimize budget allocation and increase profitability.
- Trained and mentored staff on customer service best practices and operational procedures.
Education
High School Diploma -
Klein Forest High School
Houston, TX06-1986
Skills
- Office administration
- Patient relations
- Insurance billing
- Computer proficiency
- Schedule management
- Staff management
- Documentation and reporting
- Negotiation and conflict resolution
- Strong work ethic
- Effective multitasking
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Periodontist Office Mananger
Hai H. Nguyen, DDS, MS, PA
12.2009 - Current
Owner/Operator
Tropical Fish
12.2005 - 12.2009
General Manager
Chevron
12.2001 - 12.2005
High School Diploma -
Klein Forest High School