Dynamic professional with extensive experience as a Periodontist Office Manager at Hai H. Nguyen, DDS, MS, PA, excelling in business administration and staff management. Proven track record in optimizing workflows and enhancing patient satisfaction while overseeing budgeting and compliance. Adept at leveraging technology for efficient operations and fostering strong team collaboration.
Overview
24
24
years of professional experience
Work History
Periodontist Office Manager
Hai H. Nguyen, DDS, MS, PA
Houston, TX
01.2010 - Current
Established goals, objectives, and standards of performance to oversee daily business and clinical activities while managing the annual budget and supervising 8 employees.
Managed electronic patient records, including data entry and administrative functions for insurance, billing, and accounts receivable, ensuring accuracy and accessibility.
Oversaw fiscal operations, including accounting, budgeting, authorizing expenditures and financial reporting.
Assessed processes and procedures, complying with OSHA and HIPAA regulations.
Supported compliance efforts by addressing regulatory issues effectively.
Developed onboarding process for new employees, facilitating quick adaptation to tasks and responsibilities.
Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
Owner/Operator
Tropical Fish
Houston, TX
01.2006 - 01.2010
General Manager
Chevron
Houston, TX
01.2002 - 01.2006
Managed budget implementation, conducted employee reviews, coordinated training and schedules, and negotiated contracts to ensure operational efficiency.
Developed and maintained strategic relationships with customers and suppliers to enhance account development and support business objectives.
Managed delivery schedules and performed risk analysis to identify opportunities for cost reduction and enhance overall profitability.
Office Manager | Chief Of Staff - CRO's Office at Apollo Hospitals Enterprises LimitedOffice Manager | Chief Of Staff - CRO's Office at Apollo Hospitals Enterprises Limited
Senior Executive Office Manager, Project Manager | Operations and Administration at United States NavySenior Executive Office Manager, Project Manager | Operations and Administration at United States Navy
Office Director of Finance / Office Manager at Covenant Development Company Inc.Office Director of Finance / Office Manager at Covenant Development Company Inc.