Leti Reyes-Overton

• Learned other teammates' work tasks to train as backup.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Greeted customers at counter to fulfill requests and answer questions.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Developed and maintained positive relationships with customers to enhance service.
• Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
• Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
• Adjusted food preparation methods in accordance with customer requests.
• Processed customer payments and balanced cash drawers.

• Addressed customer needs and made product recommendations to increase sales.
• Answered questions about store policies and addressed customer concerns.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Built relationships with customers to encourage repeat business.
• Used POS system to enter orders, process payments and issue receipts.
• Greeted customers entering store and responded promptly to customer needs.

I prepped food, took orders, provided customer service, set up and broke down coffee stations and banquets

• Gained strong leadership skills by managing projects from start to finish.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Applied effective time management techniques to meet tight deadlines.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Passionate about learning and committed to continual improvement.
• Developed and maintained courteous and effective working relationships.
• Skilled at working independently and collaboratively in a team environment.
• Cultivated interpersonal skills by building positive relationships with others.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked effectively in fast-paced environments.