Summary
Overview
Work History
Education
Skills
Timeline
Generic
Letia Fiscalini

Letia Fiscalini

Gilroy,CA

Summary

Talented Realtor with exceptional marketing skills and property sales background. Enthusiastic professional with drive and determination to succeed in new business development. Excellent communicator skilled at relating with people at all levels and offering flexibility of working well on teams or individually.

I excel in guest relations and communication, with a strong ability to build rapport and ensure a positive experience for every guest. I am adept at handling difficult situations with professionalism, turning challenges into opportunities for exceptional service. My focus on creating welcoming environments contributes to high guest satisfaction and loyalty.

Overview

30
30
years of professional experience

Work History

Realtor

Compass
01.2017 - Current
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Wrote contracts to outline sales and purchases of properties.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.

Manager

Westside Grill
01.2010 - 02.2017
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.

General Manager

Marie Callenders Restaurant
05.1995 - 10.2009
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented customer service expectations, financial oversight, inventory control, marketing & promotion, compliance, operations management, team leadership, vendor relations, strategic planning, new manager development as corporate trainer.

Education

Hours of Certified Completion - Real Estate

Kaplan Real Estate Education
Online
11-2016

High School Diploma -

Live Oak High School
Morgan Hill, CA
06-1994

Skills

Results-driven professional with a background in hospitality management, bringing exceptional customer service skills and a strong focus on client satisfaction to the banking sector Proven ability to manage diverse teams, streamline operations, and create positive customer experiences Adept at building relationships, resolving conflicts, and adapting to fast-paced environments Committed to applying my strong interpersonal skills and attention to detail to enhance client interactions and support a high-performance banking team

Timeline

Realtor

Compass
01.2017 - Current

Manager

Westside Grill
01.2010 - 02.2017

General Manager

Marie Callenders Restaurant
05.1995 - 10.2009

Hours of Certified Completion - Real Estate

Kaplan Real Estate Education

High School Diploma -

Live Oak High School

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Letia Fiscalini