Leticia Aguilar
Lancaster
Summary
Professional with strong background in case management and collaboration. Proven ability to collaborate and communicate effectively with partners and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and focused on best safe outcomes for clients served.
Overview
12
12
years of professional experience
Work History
Care Coordinator
Dallas Children’s Advocacy Center
Dallas, TX
08.2022 - Current
- Collaborate with partners to enhance support for youth across service continuum.
- Respond to after-hours calls to initiate rapid response services.
- Conduct regular follow-ups with community partners to strengthen collaboration and service delivery.
- Monitor mailbox for the continuum.
Juvenile Probation Officer
Dallas County Juvenile Department
Dallas, TX
05.2019 - 04.2022
- Managed caseload of juvenile offenders, ensuring adherence to probation terms to promote rehabilitation.
- Provided crisis intervention and case management, supporting youth and families in navigating challenges.
- Prepared court reports and testified in legal proceedings.
- Collaborated with multiple agencies to coordinate services and monitor progress, enhancing support for youth.
Life Project / HOPE Case Manager
ACH Child and Family Services
Fort Worth, TX
05.2018 - 05.2019
- Guided young adults in transitioning from foster care to independent living.
- Conducted needs assessments and connected clients to essential community services.
- Performed needs assessments and provided referrals to community services.
- Led life skills sessions to promote self-sufficiency and independence.
Investigator
Child Protective Services
Dallas, TX
02.2014 - 06.2015
- Investigated allegations of child abuse and neglect.
- Conducted interviews and safety assessments.
- Executed child removals, developed safety plans, and arranged parental placements to ensure child welfare.
- Testified in court and prepared legal affidavits to support case outcomes and uphold legal standards.
- Maintained detailed case records and coordinated family services to facilitate timely support and intervention.
Education
Master of Arts - Criminal Justice
University of Texas at Arlington
01-2017
Bachelor of Science - Criminal Justice
Sam Houston State University
01-2013
Skills
- Case Management
- Risk assessment
- Crisis Intervention
- Interagency Collaboration
- Documentation
- Microsoft Office
- Organizational skills
Timeline
Care Coordinator
Dallas Children’s Advocacy Center
08.2022 - Current
Juvenile Probation Officer
Dallas County Juvenile Department
05.2019 - 04.2022
Life Project / HOPE Case Manager
ACH Child and Family Services
05.2018 - 05.2019
Investigator
Child Protective Services
02.2014 - 06.2015
Bachelor of Science - Criminal Justice
Sam Houston State University
Master of Arts - Criminal Justice
University of Texas at Arlington