Managed front desk operations, ensuring smooth check-in and check-out processes.
Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
Implemented office procedures, improving overall efficiency in daily operations.
Collaborated with team members for smooth workflow, supporting colleagues during peak hours or absences.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Provided clerical support to company employees by copying, faxing, and filing documents.
School Nutrition Worker
Temple ISD
Temple, TX
08.2000 - 10.2006
Prepared and served nutritious meals in compliance with dietary guidelines.
Maintained cleanliness and organization of kitchen equipment and dining areas.
Collaborated with school staff to promote healthy eating initiatives among students.
Contributed to increased student satisfaction with school meals by regularly soliciting feedback and making adjustments accordingly.
Enhanced meal quality by preparing and serving nutritious meals to students daily.
Provided excellent customer service when interacting with students, parents, faculty, and staff during meal times or other food-related events at the school setting.
Maintained food and sanitation standards to prevent food-borne illness and promote health.
Daycare Worker
Nettleton Preschool and Childcare
Temple, TX
02.1995 - 01.2000
Supervised daily routines, ensuring safety and well-being of children in care.
Maintained clean and organized classroom environment, adhering to health regulations.
Evaluated individual child progress, adjusting care strategies for optimal development outcomes.
Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Taught children to organize toys, wash hands, and share by leading by example.
Distributed food, napkins, and beverages in preparation for snack time.
Encouraged good behaviors using positive reinforcement methods.
Maintained child-friendly environment with access to outdoor activities.
Promoted healthy habits among children through proper nutrition education and daily physical activity planning.
Maintained accurate and detailed record on enrollments, attendance, health and safety, emergency contact information and incident reports.
Encouraged children to develop healthy social and emotional skills.
Assisted in potty training and other daily hygiene activities to support child development.
CNA
Lockhart Nursing Home
Lockhart, TX
03.1984 - 10.1994
Provided compassionate care to residents, ensuring comfort and well-being throughout daily activities.
Assisted with personal hygiene, mobility, and nutrition for diverse resident population.
Monitored vital signs and reported changes to nursing staff for timely interventions.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Overview
42
42
years of professional experience
1
1
Certification
Summary
Diligent Receptionist with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Accomplishments
Awarded "Employee of the Month" for delivering outstanding administrative support.
Collaborated with team of 20 in the development of Maintenances summer project.