LETICIA AVINA DE AGUIRRE
Grand Prairie,US
Summary
Organized professional with several-year background in preparing state and federal tax returns for all types of clients. Considered practical, adaptable, and highly communicative. Seek to bring talents to well-established company. .
Overview
25
25
years of professional experience
Work History
Tax Preparer
Gamez Reliable Tax Service
Grand Prairie, Texas
11.2020 - Current
- Leveraged advanced knowledge of taxation laws and regulations to maximize deductions for clients and ensure compliance with applicable rules.
- Prepared a variety of forms including 1040s, 1099s, W-2s, Schedules C and E as well as other state-specific forms.
- Utilized tax preparation software to prepare tax returns accurately.
- Guided taxpayers in understanding rights and obligations under current taxation laws, enhancing their awareness and compliance.
- Processed electronic filings via IRS e-file system, ensuring timely submissions in accordance with agency deadlines.
Customer Service Representative
Legends Hospitality
Arlington, Texas
07.2019 - Current
- Greeted customers by name and maintained respectful attitude, fostering rapport and loyalty within customer base.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Responded to telephone inquiries and complaints following standard operating procedures.
- Demonstrated effective communication skills, both verbal and written, to ensure clear and positive interactions with customers.
- Utilized problem-solving techniques to identify solutions for complex customer inquiries.
- Developed strong customer relationships and loyalty through effective communication.
- Assisted customers with product selection by providing detailed information about products and services.
Tax Preparer
Smart Tax Services
Arlington, Texas
11.2010 - 04.2019
- Prepared individual and business tax returns with accuracy and compliance.
- Reviewed financial documents for completeness, ensuring accuracy in tax preparation.
- Communicated with clients to gather essential tax information and address concerns promptly.
- Guided clients in understanding tax obligations and identifying potential deductions.
Assembly Line Team Leader
Avnet Inc
Grapevine, Texas
04.2001 - 09.2010
- Led assembly line operations, ensuring efficient workflow and adherence to safety protocols.
- Trained new employees on assembly processes and quality standards, enhancing team capability.
- Coordinated team schedules to align labor resources with production demands.
- Monitored equipment performance, resolving issues to maintain operational continuity.
Education
BBA - International Business/Accounting
Texas Wesleyan University
Fort Worth, TX, US08.2016
Associate in Science (A.S.) - Accounting Specialist
Tarrant County College
Arlington, TX05.2013
Skills
- Customer relationship management
- Tax preparation
- Software utilization
- Attention to detail
- Effective communication
- Team leadership
- Documentation filing
- Document preparation
- Data inputting
- Regulatory compliance
Languages
Spanish
Full Professional
Timeline
Tax Preparer
Gamez Reliable Tax Service
11.2020 - Current
Customer Service Representative
Legends Hospitality
07.2019 - Current
Tax Preparer
Smart Tax Services
11.2010 - 04.2019
Assembly Line Team Leader
Avnet Inc
04.2001 - 09.2010
BBA - International Business/Accounting
Texas Wesleyan University
Associate in Science (A.S.) - Accounting Specialist
Tarrant County College