Leticia Campas
Tempe,AZ
Summary
Dependable, polite and attentive professional offering excellent customer service, organization and time management skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hostess
Rustler's Rooste
Phoenix, AZ
12.2022 - Current
- Greeted incoming guests to escort to assigned dining area and present menus.
- Accommodated guests by anticipating needs to enhance overall dining experience.
- Resolved customer complaints promptly, escalating major issues to manager on duty for swift resolution.
- Assisted in training new staff on safety protocols and production methods.
- Operated cotton candy machine to consistently deliver fresh, high-quality treats.
Customer Service
Construction Pro LLC (weekend/summer)
Tempe, Arizona
05.2022 - 12.2022
- Managed daily office correspondence and organized incoming and outgoing mail.
- Assisted with filing documents and maintaining records.
- Collaborated with team members to improve customer experience.
- Maintained filing systems to ensure easy access to important documents.
Team Lead
KidZone- City of Tempe
Tempe, AZ
08.2021 - 02.2022
- Collaborated with management team to streamline implementation of new work procedures and policies.
- Maintained a safe, healthy, and comfortable environment that supported child development and well-being.
- Sanitized high-touch surfaces, including toys and tables, to ensure a clean and safe environment for children.
Education
High School Diploma -
Marcos De Niza High School
Tempe, AZ05-2024
Some College (No Degree) - 30+ Completed Hours
Maricopa Community Colleges, Mesa Community College
Mesa, AZSkills
- Customer service excellence
- Cash handling
- Canvas, Google Drive and Adobe
- Staff training
- Dependability
- Trustworthiness
- Work ethic
- Positive attitude
Certification
Graphic Design Career and Technical Education Program
Affiliations
Expert Traveler: Japan, Spain, Switzerland, France, Italy, England
Timeline
Hostess
Rustler's Rooste
12.2022 - Current
Customer Service
Construction Pro LLC (weekend/summer)
05.2022 - 12.2022
Team Lead
KidZone- City of Tempe
08.2021 - 02.2022
High School Diploma -
Marcos De Niza High School
Some College (No Degree) - 30+ Completed Hours
Maricopa Community Colleges, Mesa Community College