Leticia Chavez
Ogden
Summary
Dynamic professional with extensive experience in supply chain and logistics. Skilled in critical thinking and communication, successfully reducing lead times and improving on-time delivery rates through effective team collaboration and process refinement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Workflow Planner
Hershey Distribution Center
Ogden, UT
02.2018 - Current
- Coordinated cross-functional team efforts to enhance supply chain performance and reduce lead times.
- Oversaw execution of logistics plans, improving on-time delivery rates through process refinement.
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
- Prioritized schedules to meet project goals and overall customer satisfaction.
Courtesy Clerk
Macey's Grocery Store
Ogden, UT
09.2017 - 02.2018
- Resolved customer complaints promptly, improving overall service quality and loyalty retention.
- Assisted customers with inquiries and product location to enhance shopping experience.
- Returned unwanted items to correct store locations and restocked shelves.
- Maintained clean and tidy checkout area to optimize service delivery.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
Warehouse Clerk
Levelor
Ogden, UT
01.2015 - 03.2017
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse.
- Managed inventory levels using warehouse management systems to ensure accurate stock availability.
- Conducted regular quality checks on incoming and outgoing shipments to maintain product standards.
- Oversaw inventory audits, identifying discrepancies and ensuring alignment with records.
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
- Coordinated with other departments to resolve issues related to inventory discrepancies or misshipment's effectively.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Lead
Levolor
Ogden UT
07.2014 - 01.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
Packer Operator
Heritage Bag Company
Ogden, UT
10.2013 - 06.2014
- Packaged products accurately for shipment, ensuring quality standards met.
- Operated packing machinery efficiently to streamline workflow processes.
- Collaborated with team members to enhance packing procedures and reduce errors.
- Maintained clean and organized work area to promote safety and efficiency.
- Inspected incoming materials for quality assurance before packing operations commenced.
- Supported quality control efforts through thorough inspection of products before packing, identifying any defects or issues for resolution.
- Followed safety protocols to prevent accidents and injuries.
Education
High School Diploma -
George Washington High School
Ogden, UT06-2003
Skills
- Cross-functional coordination
- Critical thinking
- Time management
- Teamwork and collaboration
- Attention to detail
- Multitasking Abilities
- Excellent communication
- Shipping and receiving
- Detail-oriented
- Relationship building
Certification
- Forklift, Hershey - 8 years
- CPR Certified, Hershey - 6 years
Timeline
Workflow Planner
Hershey Distribution Center
02.2018 - Current
Courtesy Clerk
Macey's Grocery Store
09.2017 - 02.2018
Warehouse Clerk
Levelor
01.2015 - 03.2017
Lead
Levolor
07.2014 - 01.2015
Packer Operator
Heritage Bag Company
10.2013 - 06.2014
High School Diploma -
George Washington High School