Leticia Contreras
Watsonville,CA
Summary
Dedicated healthcare professional with experience in patient and student care, committed to enhancing overall experiences. Proven ability to foster positive relationships and provide compassionate support, ensuring individuals feel valued and understood. Skilled in navigating complex healthcare environments while advocating for the needs of patients and students. Passionate about continuous improvement in service delivery, striving to exceed expectations and contribute to a culture of excellence.
Overview
18
18
years of professional experience
Work History
Health Care Assistant
Pajaro Valley Unified School District
Watsonville, CA
08.2023 - Current
- Provided compassionate support to students, ensuring their physical and emotional well-being during school hours.
- Coordinated with medical personnel to implement health screenings, promoting student health and safety initiatives.
- Conducted routine assessments of student health needs, facilitating timely interventions and appropriate referrals.
- Educated students on health-related topics, fostering awareness and encouraging healthy lifestyle choices.
Vaccine Lead Medical Assistant
Salud Para La Gente
Watsonville, CA
05.2021 - 07.2023
- Delivered comprehensive vaccination education to patients, enhancing understanding and compliance with immunization schedules.
- Coordinated vaccination logistics, including inventory management and supply replenishment, to meet clinic demands effectively.
- Administered vaccines following established protocols, ensuring patient safety and adherence to health regulations.
- Trained staff on best practices for vaccine administration and patient interaction during immunization sessions.
- Managed patient records related to vaccinations, maintaining accuracy and confidentiality in compliance with regulations.
- Implemented quality control measures for vaccine storage conditions, safeguarding the efficacy of immunizations provided.
Medical Assistant Lead Supervisor
Premise Health
Watsonville, California
05.2018 - 12.2020
- Assists in preparing work schedules and in ensuring adequate staffing for patient volume.
- Perform other duties as assigned or directed to ensure the smooth operation of the department, clinic and organization.
- Train all new employee on front and back office processes and systems. Implement and train clinic employees on new process and procedures.
- Direct and guide front and back office staff in monitoring and expediting workflow.
- Ability to multi-task, manage details and organize efficiently and effectively.
- Prepares equipment and assist providers with medical treatments, exams and medical procedures.
- Translate for providers (English and spanish), coordinate referrals.
- Manage medication inventory and medical supplies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Familiar with COVID-19 testing( Quest PCR, Sofia2 SARS Antigen FIA)
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Medical Assistant
Healthstat Inc
Watsonville, California
03.2009 - 05.2018
- Triage patients ,operate EKG, perform phlebotomy, assistant in minor surgeries, suture removal, administer injections, set-up trays, perform point of care testing (rapid strep, U/A, fecal occult, lipid panel, A1c, glucose), Communicate with patients and families, Communicate with pharmacies and laboratories, schedule patients, Carry out complete administrative front office duties, Translate for providers,coordinate referrals.
- Manage medication inventory and medical supplies.
Medical Assistant
Doctor On Duty
Watsonville, California
11.2008 - 03.2009
- Triage patients, perform phlebotomy, assistant in minor surgeries, perform point of care testing(U/A, Hemoglobin ,glucose ,fecal occult), Operate audiometer, administer injections, autoclave instruments. Communicate with pharmacies. Translate for providers. Update patients chart. Maintain and set up patients rooms.
Education
Phlebotomy CPT Certification
Central Coast College
Salinas, CA12-2016
Diploma - Certified Medical Assistant
Central Coast College
Salinas, CA12-2008
Skills
- Bilingual( English/Spanish)
- Medical Office Procedures Hazard Communications
- Phlebotomy
- Venipuncture
- Injection: Vaccinations/Medications
- Familiar with Clinical Procedure
- Familiar with Laboratory Point of care procedures
- Knowledge of Confidentiality (HIPPA)
- Medical Terminology and Anatomy
- Nexgen, Eclinicals, Care360, Epic,Synergy
- Medication and Supply Inventory
- Familiar with COVID-19 Testing: Quest PCR, Sofia2 SARS FIA Antigen
- Patient-focused care
- Empathy and compassionate care
Timeline
Health Care Assistant
Pajaro Valley Unified School District
08.2023 - Current
Vaccine Lead Medical Assistant
Salud Para La Gente
05.2021 - 07.2023
Medical Assistant Lead Supervisor
Premise Health
05.2018 - 12.2020
Medical Assistant
Healthstat Inc
03.2009 - 05.2018
Medical Assistant
Doctor On Duty
11.2008 - 03.2009
Diploma - Certified Medical Assistant
Central Coast College
Phlebotomy CPT Certification
Central Coast College