Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leticia Cruz

North Las Vegas,NV

Summary

Friendly Room Attendant offering 3 years of experience working for well-known hotel chains. Knowledgeable in best cleaning techniques and products. Trained in proper chemical disposal methods with professional and relaxed attitude. Energetic Housekeeper for national hotel chain offering outstanding communication and social skills. Real problem-solver thriving in both team-focused and individual work environments. Consistently meets room completion goals ahead of pace and above standards. Focused Housekeeper offering exemplary communication and social skills. Skillful problem-solver thriving in both team-centered and independent work environments.

Overview

4
4
years of professional experience

Work History

Guest Room Attendant

Hilton Grand Vacations Inc.
Las Vegas, NV
07.2017 - 02.2020
  • Replenished guest room supplies, including water glasses, toiletries, and paper products.
  • Vacuumed, dusted and maintained common areas, including hallways and waiting areas at elevators.
  • Cleaned guest rooms and changed linens according to company specifications, ensuring that each room was in compliance with standard set up.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Maintained linen cart so that it was neat and organized.
  • Promptly delivered extra linens, paper products and toiletries to guest rooms upon request.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.

Cashier/Cook

Burger King
Las Vegas, NV
08.2016 - 07.2017

Handled drive thru orders

received and took orders

inventory, would occasionally cook if needed.

Cleaned, lobby, restrooms, and kitchen.

Cashier

KFC
Las Vegas, NV
05.2016 - 08.2016
  • Processed POS transactions, including checks, cash and credit purchases.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Assisted customers by answering questions and fulfilling requests.

Education

High School Diploma -

Desert Pines High School
Las Vegas, NV
06.2017

Skills

  • Materials storage
  • Maintenance reports
  • Lost and found procedures
  • Linens and toiletries
  • Inventory and supply
  • Housekeeping
  • Guest relations
  • Cleaning techniques
  • Dusting furniture
  • Vacuuming
  • Mopping and sweeping
  • Sorting and washing laundry
  • Cleaning bathrooms
  • Cash register operations
  • Customer assistance
  • Cash Handling
  • Cleaning procedures

Timeline

Guest Room Attendant

Hilton Grand Vacations Inc.
07.2017 - 02.2020

Cashier/Cook

Burger King
08.2016 - 07.2017

Cashier

KFC
05.2016 - 08.2016

High School Diploma -

Desert Pines High School
Leticia Cruz