Leticia D. Procopio
Sudbury,MA
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Administrative Assistant
Richmond Urgent Care
Henrico, VA
02.2022 - 10.2023
- Prepared patient charts for upcoming appointments, including collecting patient history forms and other relevant documents.
- Answered phones, scheduled appointments, and provided general information to callers.
- Maintained current, organized, and efficient office inventories.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
CNA
Brookdale Assisted Living
Staunton, VA
03.2020 - 01.2022
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Monitored food intake and output as directed by nursing staff.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Nanny
Private Family Care
Sudbury, MA
09.2023 - 06.2024
- Planned age-appropriate activities to help foster physical, mental, and emotional development.
- Assisted children with daily activities, such as dressing, bathing, and feeding.
- Read stories aloud to the children and engaged them in creative play activities.
- Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
Education
High School Diploma -
North High School
Worcester, MA06-2020
Skills
- HEALTHCARE ADMINISTRATION
- REGULATORY COMPLIANCE (HIPAA)
- QUALITY IMPROVEMENT AND PATIENT SAFETY INITIATIVES
- (EHR) MANAGEMENT
- TEAMWORK
- PATIENT ADVOCACY
- CLINICAL ASSESSMENT
- ATTENTION TO DETAIL
- COMMUNICATION
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
CHW - Center of Health Impact
CPR - Pro trainings
Timeline
Nanny
Private Family Care
09.2023 - 06.2024
Medical Administrative Assistant
Richmond Urgent Care
02.2022 - 10.2023
CNA
Brookdale Assisted Living
03.2020 - 01.2022
High School Diploma -
North High School