Summary
Work History
Education
Skills
References
References
Timeline
Generic

Taylour Moon

New Braunfels,TX

Summary

Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.

Work History

Certified Medical Assistant/Office Administrative Assistant

Pulmonologist- Dr. Davis S. Hernandez
New Braunfels, Texas
2022 - 2023
  • Assisted physician with patient examinations and documented medical histories accurately.
  • Coordinated patient scheduling to optimize follow-up appointment availability.
  • Educated patients on treatment plans and medication instructions effectively.
  • Conducted diagnostic tests, including PFTs and 6-Minute Walking Tests, per established protocols.
  • Verified appointment times, prepared charts, pre-admission, and consent forms meticulously.
  • Managed insurance verification and resolved billing inquiries to support smooth patient flow.
  • Trained new employees on office protocols and software systems to enhance team readiness.
  • Maintained accurate records of patient visits, including diagnoses, treatment notes, and prescriptions.

Certified Medical Assistant

Smithson Valley Family Medicine
Spring Branch, Texas
2021 - 2022
  • Assisted physicians during patient examinations and procedures, ensuring efficient workflow.
  • Managed patient records using electronic health record systems to enhance data accuracy.
  • Conducted vital signs checks and documented patient information to maintain thorough records.
  • Educated patients on treatment plans and medication instructions for improved understanding.
  • Administered injections, immunizations, and treatments per physician directives, ensuring compliance.
  • Maintained organized exam rooms by stocking supplies and properly disposing of materials.
  • Organized charts and documents to support team productivity and streamline operations.
  • Participated in team meetings to enhance workflows and improve patient outcomes.

Optician

TSO
Houston, Texas
2020 - 2021
  • Maintained inventory of frames and lenses to ensure product availability.
  • Assisted customers in selecting suitable eyewear styles and lenses.
  • Educated customers on proper eyewear use and maintenance procedures.
  • Scheduled appointments, verified insurance coverage, and maintained accurate patient records.
  • Inspected finished eyeglasses for quality assurance and customer satisfaction.
  • Processed transactions accurately and dispensed contact lenses after fittings.
  • Conducted follow-up calls to assess customer satisfaction with purchases.
  • Performed administrative duties including office bookkeeping and communication with vendors.

Optometric Technician

The Eye Contact
Lake Jackson, Texas
2018 - 2020
  • Provided guidance on eyewear selection based on individual patient requirements.
  • Facilitated ordering and dispensing of eyeglasses and contact lenses for timely delivery.
  • Trained new staff on optometric testing procedures and clinic protocols.
  • Conducted inventory management for optical frames, lenses, and contact lens supplies.
  • Operated lens edger and generator to prepare optical lenses accurately.
  • Inspected finished products for quality assurance before release.
  • Managed inventory of materials for production while maintaining equipment functionality.
  • Assisted patients with vision tests and eye health screenings.

Licensed P&C Agent CSR

Castleberry Insurance
Lake Jackson, Texas
2017 - 2018
  • Assessed customer needs to identify tailored products and solutions.
  • Reviewed renewal business, conducting follow-ups based on changes.
  • Facilitated annual reviews by contacting clients and preparing customized documentation.
  • Managed client accounts, delivering personalized insurance solutions.
  • Conducted policy reviews to ensure compliance and accuracy.
  • Collaborated with underwriters to evaluate risk and coverage options.
  • Educated clients on policy features for informed decision-making.
  • Resolved inquiries and claims issues efficiently.

Ophthalmic Technician

Brazosport Eye Institute
Lake Jackson, Texas
2016 - 2018
  • Collaborated with patients on pre-operative and post-operative care.
  • Calculated diagnostic data, including K readings, refraction, visual fields, and PAM.
  • Scheduled and verified patient appointments for optimal workflow.
  • Documented patient history and conducted visual acuity, glaucoma, and cataract tests.
  • Managed pre-op and post-op paperwork for office procedures and surgeries.
  • Explained procedures and set up equipment prior to doctor's arrival.
  • Prepared laser room and instruments for efficient procedure execution.
  • Assisted in washing and sterilization of surgical equipment to maintain hygiene standards.

Education

Certified Clinical Medical Assistant -

Brazosport College
Lake Jackson, TX
01.2016

Skills

  • Healthcare administration
  • Time management
  • Data accuracy
  • Problem solving
  • Multitasking and organization
  • Data entry
  • Attention to detail
  • Effective communication

References

References available upon request.

References

  • Demetrice Kelly: Director of Special Education (Houston ISD) (713) 204-2167
  • Paige Rebector: Former Co-worker (979) 313-6489
  • Dr. David S. Hernandez: (830) 214-0104
  • Tanya Fambro-Martinez: Former Office Manager (830) 491-9042

Timeline

Certified Medical Assistant/Office Administrative Assistant

Pulmonologist- Dr. Davis S. Hernandez
2022 - 2023

Certified Medical Assistant

Smithson Valley Family Medicine
2021 - 2022

Optician

TSO
2020 - 2021

Optometric Technician

The Eye Contact
2018 - 2020

Licensed P&C Agent CSR

Castleberry Insurance
2017 - 2018

Ophthalmic Technician

Brazosport Eye Institute
2016 - 2018

Certified Clinical Medical Assistant -

Brazosport College

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Taylour Moon