LETICIA ELIZARRARAS
WSP USA
Aurora,CO
1
Language
17
years of professional experience
Reliable and detail-oriented professional with a strong, continuous background in quality assurance operations and fast-paced logistics. Highly proficient in utilizing the Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) to streamline daily data entry, manage error logs, and present historical performance insights to leadership. Proven track record of maintaining high accuracy standards in image processing alongside extensive prior experience managing warehouse workflows, unboxing freight, and distributing stock under tight deadlines.
Work History
Accounting Assistant
4 Years 6 Months- Processed invoices, purchase orders, and payment records with close attention to accuracy.
- Matched bank statements with ledger entries to keep financial records organized.
- Supported accounts payable and accounts receivable processes for daily billing work.
- Recorded delivery expenses and filed receipts for accounting support.
- Monitored budgets, expense limits, and financial plans to support profitability.
- Maintained vendor relationships, contracts, and inventory procurement tasks.
- Reviewed performance data to support decision-making and business adjustments.
- Helped develop business plans that guided company growth and profitability.
Quality Associate – Image Processing
10 Years 9 Months- Audited and processed large batches of digital images daily, ensuring strict adherence to company quality benchmarks and project specifications.
- Maintained detailed error logs in Microsoft Excel, identifying, documenting, and categorizing image processing mistakes made by agents to monitor performance trends.
- Tracked and analyzed individual agent productivity metrics, including total images processed and specific error types, to measure overall team efficiency.
- Compiled and delivered comprehensive End of Week (EOW) reports utilizing Microsoft Word and Excel to summarize production volumes, error distributions, and agent performance rankings for management.
- Synthesized weekly data into high-level End of Month (EOM) reports and PowerPoint presentations, providing leadership with clear, visual insights into historical quality trends and process bottlenecks.
- Managed daily professional communications via Microsoft Outlook to coordinate with team leads, distribute reports, and provide immediate quality feedback to agents.
Overnight Stocker
6 Years- Unloaded inbound freight trucks safely and efficiently during overnight shifts, meeting strict timeline expectations to prepare the store for daily operations.
- Operated manual and electric pallet jacks to transport and distribute heavy pallets safely to their correct designated departments across the sales floor.
- Unboxed, sorted, and organized merchandise, matching product codes accurately to ensure inventory alignment.
- Stocked and merchandised items on shelves, maintaining neat displays, rotating stock for freshness, and ensuring high-quality visual standards.
- Maintained a clean and organized stockroom and sales floor, disposing of debris and cardboard to comply with safety regulations.
Education
High School Diploma
Skills
Technical Proficiency: Microsoft Excel (Data Entry
Tracking)
Microsoft Word
Microsoft PowerPoint (Presentations)
Microsoft Outlook
Data & Reporting: End of Week (EOW) Reporting
End of Month (EOM) Reporting
Error Log Management
Visual Presentations
Quality Assurance: Image Processing Audit
Error Detection
Quality Standards Compliance
Logistics & Warehousing: Truck Unloading
Pallet Jack Operation
Freight Sorting
Merchandise Stocking
Workplace Skills: Strong Attention to Detail
Time Management
Cross-Functional Communication
Quality metrics
Visual management
Quality auditing
Flow optimization
Work Planning and Prioritization
Audit reporting
Attention to detail
Task prioritization
Languages
Spanish
Native or Bilingual
Timeline
Accounting Assistant
Floresdeliveriesllc Transportation
04.2022 - CurrentRead More
Quality Associate – Image Processing
WSP USA
01.2016 - CurrentRead More
Overnight Stocker
TARGET
01.2010 - 01.2016Read More
Hinkley High School
High School Diploma
Read More