Leticia Emerick V.
Orlando,FL
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
6
6
years of professional experience
Work History
Bartender Assistant
Orlando Indoor Soccer
Orlando, FL
10.2020 - 12.2025
- Performed daily opening and closing duties according to established procedures.
- Maintained cleanliness of bar area, including wiping down counters and tables.
- Stocked shelves with liquor, beer, wine, and other beverage items.
- Provided support during busy periods by helping out in other areas such as serving food or bussing tables.
- Processed payments for purchases using cash registers or POS systems.
- Inspected sports equipment and facilities to ensure compliance with safety regulations.
- Emptied trash cans and disposed of waste materials properly.
Sales Associate
MacroBaby
Orlando, FL
06.2022 - 02.2025
- Bagged or packaged purchases and wrapped gifts.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Built and maintained relationships with peers and upper management to drive team success.
- Handled customer complaints in a professional manner.
- Organized stockroom shelves according to size, color or style.
- Attended weekly team meetings to review performance goals and objectives.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
Sales Supervisor
Mr. Pet
Orlando, FL
02.2020 - 08.2021
- Planned and coordinated staff training sessions for new and existing employees.
- Established clear expectations for quality control processes among staff members.
- Ensured compliance with company policies and procedures related to sales operations.
- Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
- Provided guidance and support to all members of the sales team to ensure successful completion of tasks.
Education
High School Diploma -
Freedom High School
Orlando, FL05-2022
Skills
- Cash handling
- POS systems
- Inventory management
- Stocking shelves
- Customer engagement
- Team collaboration
- Communication skills
- Point of sale systems
- Customer service
- Product knowledge
- Employee training
- Performance monitoring
- Sales techniques
- Influencing skills
Accomplishments
- Only sales associate in the history of Macrobaby to sell 2 million a year.
Languages
Portuguese
Native/ Bilingual
English
Native/ Bilingual
Spanish
Full Professional
Timeline
Sales Associate
MacroBaby
06.2022 - 02.2025
Bartender Assistant
Orlando Indoor Soccer
10.2020 - 12.2025
Sales Supervisor
Mr. Pet
02.2020 - 08.2021
High School Diploma -
Freedom High School
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