Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Leticia Espinoza

Antioch,CA

Summary

To secure a position as a Clerk-Specialist with Contra Costa Forensic Mental Health Services

Overview

22
22
years of professional experience

Work History

Clerk-Senior Level

Contra Costa County Health Services
05.2005 - Current
  • Patient registration, insuring active insurance and correct demographic information.
  • Detailed and accurate data entry.
  • Train new clerks on procedures and software tools effectively contributing to their integration into the team.
  • Enhance office organization with regular maintenance and reconciliation.
  • Financial reconciliation for multiple departments and deposits.
  • Enhanced team morale, organizing staff events and fostering positive work environment.

Clerk-Senior Level

Children and Family Services
02.2003 - 05.2005
  • Accurate and detailed creation of court reports.
  • Liaison between CFS and Martinez family courts.
  • Manage incoming calls, directing callers to appropriate personnel or taking detailed messages when necessary.
  • General clerical and secretarial responsibilities.
  • Administrative support for social workers.

Education

Associate of Applied Science - Criminal Justice

Heald College
CA
06-2011

Skills

  • Detail oriented and organized
  • Flexible and adaptable
  • Creative and contributive team player
  • Microsoft Office Suite
  • Epic/CClink

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Clerk-Senior Level

Contra Costa County Health Services
05.2005 - Current

Clerk-Senior Level

Children and Family Services
02.2003 - 05.2005

Associate of Applied Science - Criminal Justice

Heald College

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Leticia Espinoza