Effective verbal and written communication skills with judges, law clerks and other prominent courthouse staff to ensure smooth jury processes
Proficient customer service skills, checking jurors in, providing jury orientation as well as making and answering phone calls appropriately
Data entry skills, inputting juror information and demographics into Jury + Web Generation, empaneling and paying jurors
In charge of daily calendaring, entering cases and panels, rescheduling and service ending juror groups, recording the daily message, processing incoming mail and emails, and running end of day
Working and communicating effectively with City and Justice Court off site
Senior Behavioral Health Management Specialist
Arizona's Children Association
Tucson, AZ
10.2014 - 02.2017
Offered individualized assistance with minimum supervision to clients, parents and teachers to implement and utilize effective behavioral modifications, communication techniques and independent living skills
Fostered relationships with service providers in the community and maintained a resource list to provide information to staff and clients
Worked as a team with Behavioral Health Professionals to maintain necessary and effective communication to address client needs, barriers and favorable outcomes
Effectively completed timely and accurate documentation for all clients contact for use by BHPs and in court when necessary
Patient Care Technician/Unit Coordinator
Banner University Medical Center Tucson
Tucson, AZ
01.2000 - 10.2014
Established rapport and relationships with patients and external partners to cross-train and support medical staff
Completed documentation of care, hospital actions and patient activities
Updated documentation and reports detailing patient activities, care actions and hospital determinations
Maintained confidentiality of patient data and condition to safeguard health information