Certificate Diploma - Medical Assisting
Fortis College
2017
Leticia Gonzalez
Phoenix,AZ
Summary
Ambitious bilingual medical assistant who has completed coursework in clinical tasks and office procedures. Possesses strong interpersonal skills and a desire for a career in family medicine.
Education
High School Diploma - General Studies
Camelback High School
2015
Skills
- CPR Certified
- Experienced in Urinalysis, Phlebotomy, Injections, and EKG
- Familiar with e-clinical software
- Vital signs, blood pressure, heart rate, breathing rate vision
- Educated to maintain a safe, secure, and healthy work environment
- Bilingual in Spanish and English
Experience
Elite ENT - Manager
March 2017-Current
- Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
- Developed and implemented efficient filing systems to improve document organization and retrieval
- Coordinated office moves and renovations, successfully minimizing downtime and disruptions to workflow
- Maintained confidential employee records, ensuring compliance with privacy regulations
- Verifying insurances
- scheduling patient appointments
- scheduling surgery and in office procedures
- rooming patients and assisting with in office procedures
- Allergy testing and Immunotherapy
January 2017- April 2018
Legacy Golf Resort Phoenix, AZ
- greeting guests providing outstanding hospitality
- professionally processed 80+ calls per day
- providing information and service to ensure customer satisfaction.
First Family Medicine: January 2017- March 2017
- scheduling appointments
- taking medical histories and recording vital signs
- explained treatment procedures to patients
- preparing patients for examination
Planet Fitness: October 2015- March 2017
- Providing great customer service
- Maintaining a clean work environment for staff and members
- Having essential skills in using new technology for member sign-ups
Extra-Curricular Activities
Volunteered at Animal Rescue Center 05/16-10/16
Foodbank Community Service/ Fed families in need 8/12-5/15
Timeline
Certificate Diploma - Medical Assisting
Fortis College
High School Diploma - General Studies
Camelback High School
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