Leticia Hernandez
San Diego,CA
Summary
Highly experienced Medical Assistant looking for a long term position that uses clinical skills to increase my clerical experience and provide the greatest quality care to both physicians and patients.
Also experienced with management and customer service. Looking into a job outside the medical field to give the best of management and customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
La Maestra Community Health Centers
07.2022 - 07.2023
- Assisted patients with walking, exam prep, vitals, and other needs
- Handled patient scheduling
- Managed supplies and completed inventory
- Preformed snellen exams, Audio test, and lab orders
- Returned patients call and properly documented the call via EHR
Medical Assistant
Family Health Centers Of San Diego
09.2019 - 02.2022
- Verified patient information by interviewing patient after completing 2 identifiers and confirming the purpose of visit
- Prepared patients for examination by performing preliminary physical tests
- Documented patient history summary through EHR
- Secured patient information and maintained patient confidence by completing and safeguarding medical records using HIPPA at all times
- Preformed vaccines for both adults and pediatric patients after physicians completed the order
Assistant Manager
Jack in the Box
01.2014 - 02.2018
- Schedule staff and ensure adequate coverage.
- Ensure high standards of customer service.
- Address customer complaints and resolve issues efficiently
- Promote a positive and welcoming atmosphere
- Maintain restaurant cleanliness and presentation
- Manage inventory, order supplies, and control costs
- Prepare reports and analyze performance data
Education
High School Diploma -
Medical Assistant Diploma -
UEI College
Skills
- Patient care
- Vital signs & measurement
- Injections
- Electrocardiogram (EKG)
- Patient preparation
- Medical terminology
- Patient/family education
- Scheduling
- Customer service
- Electronic medical records
- Computer literacy
- Telephone skills
- Multitasking
Certification
CPR / BLS Certified
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
La Maestra Community Health Centers
07.2022 - 07.2023
Medical Assistant
Family Health Centers Of San Diego
09.2019 - 02.2022
Assistant Manager
Jack in the Box
01.2014 - 02.2018
High School Diploma -
Medical Assistant Diploma -
UEI College
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