Leticia Hernandez Basurto
Battle Ground,WA
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations efficiently. Genuine people-person successful mediating various disputes.
Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include multi-tasking and staying organized.
Overview
2026
2026
years of professional experience
Work History
Customer Service Cashier
Hi Tech Cleaners
01.2017 - Current
- Welcome customers in a polite and friendly manner
- Answer customer questions using knowledge and experience and offer valuable guidance to customers on garment maintenance.
- Process customer orders and accurately handle payment transactions.
- Take in and organize all garments in order along with customers name and order number consistently upholding the store quality standards.
- Arrange and replenish service desk displays and racks to maintain appearance of store.
- Balance till
- Resolve customer complaints and maintain clean and tidy store.
- Meet customer service goals and exceed customer expectations.
- Conduct inventory and contact customers in a polite and friendly manner when a garment is overdue to be picked up
Customer Service Cashier
Heritage Cleaners
2008 - 02.2015
- Welcomed customers in a warm and professional manner
- Took in orders and kept all garments organized
- Answered customers questions using knowledge of store policies and offered valuable guidance to customers on garment maintenance
- Maintained a clean store and kept up with inventory
Education
Second Language - English
Clark College
Vancouver, WA2007
Skills
- Bilingual in Spanish and English
- Order coordination
- Multitasking and organization
- Drawer management
- Customer satisfaction
- Phone etiquette
- Quality assurance
- Cash handling expertise
Timeline
Customer Service Cashier
Hi Tech Cleaners
01.2017 - Current
Customer Service Cashier
Heritage Cleaners
2008 - 02.2015
Second Language - English
Clark College
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